Vision Care Field Ops Leader ANZ — Growth & Impact

Alcon; Sydney; On-site; AUD 200,000 - 280,000; Full time

Job summary

Alcon Australia & New Zealand Vision Care is seeking a Head of Field Operations to lead the sales team, deliver revenue and market share targets, and drive commercial excellence across ANZ.

You will coach Regional Sales Managers, leverage Salesforce insights, and collaborate with Marketing, Key Accounts and Commercial Excellence to execute strategies with major accounts such as Luxottica and Specsavers.

Qualifications

• Essential: 10+ years in sales with 3+ years of 2nd line management experience.
• Experience in channels with healthcare professionals in a B2B2C model.
• MedTech, Pharmaceutical, Optical or similar industry background preferred.
• Ability to travel extensively across ANZ.
• Proven capability to justify gross to net business cases.
• Ability to influence non-direct reports through strong leadership.
• Track record in growing key customer accounts and driving growth strategies.
• Strong analytical skills and proficiency with data-driven decision making.
• Excellent communication and cross-functional engagement.

Responsibilities

• Maximise sales, profitability and market share.
• Lead segmentation, territory design and customer profiling; ensure data cleanliness in Salesforce.
• Input into sales incentive design and quarterly/annual target setting.
• Develop, lead and motivate a team of Regional Sales Managers.
• Provide RSM coaching to develop selling and technical skills.
• Drive capability frameworks with Learning & Development APAC.
• Collaborate with Commercial Excellence, Key Accounts and Marketing on strategic plans.
• Lead review meetings and track KPIs; ensure timely management reporting.

Skills

Leadership

Sales strategy

Territory design

Data analysis

Stakeholder management

Coaching

Change management

Travel readiness

Cross-functional collaboration

Communication

Education

Bachelor's degree in Science

Bachelor's degree in Commerce

Bachelor's degree in Marketing

Tools

Salesforce

Microsoft Excel

Job description

Alcon Australia & New Zealand Vision Care is seeking a Head of Field Operations to lead the sales team, deliver revenue and market share targets, and drive commercial excellence across ANZ.

You will coach Regional Sales Managers, leverage Salesforce insights, and collaborate with Marketing, Key Accounts and Commercial Excellence to execute strategies with major accounts such as Luxottica and Specsavers.