Field-Based Regional Ops Excellence Lead – Retail

Essilorluxottica; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Company car allowance

Product allowance

Employee discounts up to 50% across品牌

Leonardo online learning platform

Career progression opportunities

Job summary

EssilorLuxottica in Australia is seeking an accomplished Operational Excellence Manager to lead field execution across VIC/TAS retail brands, partnering with regional leaders to lift store performance.

This fully field-based role requires frequent store visits, coaching, and across-brand collaboration to embed governance, priorities and sustainable improvements.

You will travel extensively and influence frontline teams, delivering measurable outcomes in a dynamic, customer-focused environment.

Qualifications

• Experience in multi-site retail operations or regional leadership roles.
• Proven ability to influence store teams and senior field leaders.
• Track record of lifting operational consistency and performance across store networks.

Responsibilities

• Serve as the Operational Excellence state lead, driving execution consistency across all EssilorLuxottica retail brands.
• Partner with senior field leadership to embed operational priorities and elevate store performance outcomes.
• Conduct structured store visits to assess execution, identify gaps and unlock opportunities for improvement.
• Coach and influence store teams and leaders to strengthen capability, accountability and operational rhythm.
• Identify systemic barriers to execution and drive cross-functional solutions that make it easier for stores to succeed.
• Own follow-through and closure, ensuring actions are delivered, sustainable and measurable.
• Support national operating frameworks, tools and governance rhythms to ensure initiatives land effectively in the field.
• Build trusted relationships and credibility as a strategic partner to frontline leadership.

Skills

Multi-site retail operations

Regional leadership

Operational excellence

Coaching & stakeholder engagement

Communication skills

Field travel

Strategic partnership

Job description

EssilorLuxottica in Australia is seeking an accomplished Operational Excellence Manager to lead field execution across VIC/TAS retail brands, partnering with regional leaders to lift store performance.

This fully field-based role requires frequent store visits, coaching, and across-brand collaboration to embed governance, priorities and sustainable improvements.

You will travel extensively and influence frontline teams, delivering measurable outcomes in a dynamic, customer-focused environment.