Visa & Ahpra Compliance Advisor

The Royal Melbourne Hospital; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Staff discount

Job summary

COS Chadstone is seeking a Full-time Sales Advisor to warmly greet customers and embody the brand on the shop floor. You’ll assist at the cash desk, help with deliveries, replenishment and merchandising of garments.

Experience in customer service is valued but not mandatory; enthusiasm for fashion and trends, curiosity, teamwork and a genuine customer focus are important. A 25% staff discount across brand group brands is available.

Qualifications

• Customer-focused mindset with a genuine interest in delivering great service
• Proactive and able to initiate actions to enhance the shopping experience
• Curious about fashion trends and processes, with a willingness to learn
• Active listening and appreciation for others' ideas and feedback
• Clear communication, positivity and collaborative spirit
• Team-oriented and supportive of colleagues in a store environment
• Positive, adaptable and open-minded in changing situations
• Interest in fashion trends and product knowledge
• Friendly, genuine approach with customers and colleagues

Responsibilities

• Greet customers warmly and provide high-level service on the shop floor
• Guide conversations, assist at the cash desk and in fitting rooms
• Process deliveries, replenish stock and merchandise latest garments
• Create welcoming experiences and collaborative store atmospheres

Skills

Customer-focused

Proactive

Curious

Great listening

Communicative

Team player

Positive attitude

Willing to learn

Fashion interest

Job description

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Full Time Sales Advisor (Chadstone, Melbourne)

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinion
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others

Additional Information

This is afull-time position with COS store at Chadstone.

Company Description

H&M Group is a multi-brand organization comprised of H&M and our Portfolio Brands, including COS, Weekday, & Other Stories, and ARKET.

COS offers a wardrobe ofready-to-wearand accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship,innovationand compelling fashion movements.

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all Group brands(including H&M, COS, Weekday, H&M HOME, ARKET, and & Other Stories)—available both in-store and online