Customer-Focused Fashion Advisor — Full-Time, 25% Staff Discount

COS; Melbourne; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

25% staff discount across COS and H&M-

Job summary

COS Chadstone in Melbourne is seeking a friendly Sales Advisor to greet customers and embody the brand's heart. You will engage with shoppers from conversations to checkout, delivering high-level service across the shop floor.

You will handle deliveries, stock replenishment, and merchandising of the latest garments while collaborating with your team to create welcoming, meaningful shopping moments. Prior experience is nice but not mandatory.

Qualifications

• Customer-focused and genuinely interested in delivering a memorable shopping experience.
• Proactive approach to aiding customers and improving routines.
• Curious about fashion trends and willing to learn and adapt.
• Listens to others and communicates with positivity and openness.
• Honest and authentic in interactions with customers and colleagues.
• Interest in fashion and trends with collaborative mindset.
• Willing to learn, adapt, and support the team.
• Collaborative and inclusive in a fast-paced retail setting.

Responsibilities

• Greet customers and provide high-level service across the store.
• Assist at the cash desk, fitting rooms, and shop floor activities.
• Process deliveries, replenish stock, and merchandise garments.
• Collaborate with team to create welcoming, brand-aligned experiences.

Skills

Customer-focused

Proactive

Curious

Active listening

Honest and genuine

Fashion interest

Communicative

Team player

Job description

COS Chadstone in Melbourne is seeking a friendly Sales Advisor to greet customers and embody the brand's heart. You will engage with shoppers from conversations to checkout, delivering high-level service across the shop floor.

You will handle deliveries, stock replenishment, and merchandising of the latest garments while collaborating with your team to create welcoming, meaningful shopping moments. Prior experience is nice but not mandatory.