Virtual Travel Client Services Coordinator

Dreamstravelcr; Wollongong City Council; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote role

Flexible hours

Training provided

Growth opportunities

Supportive team environment

Job summary

A travel services company in Australia is looking for a Virtual Travel Client Services Coordinator to assist clients throughout their travel journey. This remote role involves communicating with clients, reviewing travel plans, and providing detailed information about destinations. The ideal candidate should possess strong communication skills, be organized, and have a passion for travel. This position also offers flexible hours and growth opportunities within a supportive team environment.

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Comfortable with digital tools to assist clients effectively.

Responsibilities

• Communicate with clients via email, phone, and chat.
• Assist with reviewing travel plans and confirming details.
• Provide information about travel destinations and guidelines.
• Follow up with clients before departure.

Skills

Strong communication and interpersonal skills

Organized and dependable

Comfortable using online tools

Customer service experience preferred

Interest in travel

Job description

Weare hiring a Virtual Travel Client Services Coordinator to assist clientsthroughout their travel journey. In this role, you will provide support, sharehelpful information, and ensure clients feel prepared for their trips.

Key Responsibilities

• Communicate withclients via email, phone, and chat
• Assist withreviewing travel plans and confirming details
• Provideinformation about travel destinations and guidelines
• Follow up withclients before departure Address inquiries and escape when needed

Ideal Candidate

• Strongcommunication and interpersonal skills
• Organized anddependable
• Comfortable usingonline tools
• Customer serviceexperience preferred
• Interest intravel

Perks

• Fully remote role
• Flexible hoursTraining provided
• Growthopportunities
• Supportive teamenvironment