Virtual Travel Client Services Coordinator

Dreamstravelcr; Newcastle City Council; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote role

Flexible hours

Training provided

Growth opportunities

Supportive team environment

Job summary

A travel service company is looking for a Virtual Travel Client Services Coordinator to assist clients throughout their travel journey. This fully remote position involves communicating with clients via various channels, reviewing travel plans, providing essential information about destinations, and ensuring clients are prepared for their trips. Ideal candidates should have strong communication skills, be organized, and have an interest in travel. Flexible hours and growth opportunities are part of the role.

Qualifications

• Strong communication and interpersonal skills.
• Organized and dependable.
• Comfortable using online tools.
• Customer service experience preferred.
• Interest in travel.

Responsibilities

• Communicate with clients via email, phone, and chat.
• Assist with reviewing travel plans and confirming details.
• Provide information about travel destinations and guidelines.
• Follow up with clients before departure and address inquiries.

Skills

Strong communication and interpersonal skills

Organized and dependable

Comfortable using online tools

Customer service experience

Interest in travel

Customer service experience

Interest in travel

Job description

Weare hiring a Virtual Travel Client Services Coordinator to assist clientsthroughout their travel journey. In this role, you will provide support, sharehelpful information, and ensure clients feel prepared for their trips.

Key Responsibilities

• Communicate withclients via email, phone, and chat
• Assist withreviewing travel plans and confirming details
• Provideinformation about travel destinations and guidelines
• Follow up withclients before departure Address inquiries and escape when needed

Ideal Candidate

• Strongcommunication and interpersonal skills
• Organized anddependable
• Comfortable usingonline tools
• Customer serviceexperience preferred
• Interest intravel

Perks

• Fully remote role
• Flexible hoursTraining provided
• Growthopportunities
• Supportive teamenvironment