Virtual Travel Client Services Coordinator

Dreamstravelcr; Perth; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote role

Flexible hours

Training provided

Growth opportunities

Supportive team environment

Job summary

A travel agency is seeking a Virtual Travel Client Services Coordinator to support clients throughout their travel experience. You will communicate with clients via email, phone, and chat, assist with travel plans, and provide valuable information about destinations. Ideal candidates should possess strong interpersonal skills and be organized. This position is remote with flexible hours and offers a supportive team environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• You must be organized and dependable for smooth operations.
• Comfortable using online tools to assist clients.

Responsibilities

• Communicate with clients via email, phone, and chat.
• Assist with reviewing travel plans and confirming details.
• Provide information about travel destinations and guidelines.
• Follow up with clients before departure.

Skills

Strong communication and interpersonal skills

Organized

Dependable

Comfortable using online tools

Customer service experience

Interest in travel

Job description

Weare hiring a Virtual Travel Client Services Coordinator to assist clientsthroughout their travel journey. In this role, you will provide support, sharehelpful information, and ensure clients feel prepared for their trips.

Key Responsibilities

• Communicate withclients via email, phone, and chat
• Assist withreviewing travel plans and confirming details
• Provideinformation about travel destinations and guidelines
• Follow up withclients before departure Address inquiries and escape when needed

Ideal Candidate

• Strongcommunication and interpersonal skills
• Organized anddependable
• Comfortable usingonline tools
• Customer serviceexperience preferred
• Interest intravel

Perks

• Fully remote role
• Flexible hoursTraining provided
• Growthopportunities
• Supportive teamenvironment