Virtual Travel Client Services Coordinator

Dreamstravelcr; Adelaide; Remote; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote role

Flexible hours

Training provided

Growth opportunities

Supportive team environment

Job summary

A travel service company is seeking a Virtual Travel Client Services Coordinator to support clients throughout their travel journey, primarily through email, phone, and chat. Ideal candidates should possess strong communication skills, be organized, and have a keen interest in travel. This fully remote position offers flexible hours, growth opportunities, and a supportive team environment, making it a great fit for those passionate about travel and client service.

Qualifications

• Excellent communication skills are essential for client interactions.
• Strong organizational skills to manage travel plans effectively.
• Experience in customer service is preferred.
• Customer service experience preferred.
• Interest in travel.

Responsibilities

• Communicate with clients via email, phone, and chat.
• Assist with reviewing travel plans and confirming details.
• Provide information about travel destinations and guidelines.
• Follow up with clients before departure.

Skills

Strong communication and interpersonal skills

Organized and dependable

Comfortable using online tools

Customer service experience

Interest in travel

Interest in travel

Tools

Online communication platforms

Job description

Weare hiring a Virtual Travel Client Services Coordinator to assist clientsthroughout their travel journey. In this role, you will provide support, sharehelpful information, and ensure clients feel prepared for their trips.

Key Responsibilities

• Communicate withclients via email, phone, and chat
• Assist withreviewing travel plans and confirming details
• Provideinformation about travel destinations and guidelines
• Follow up withclients before departure Address inquiries and escape when needed

Ideal Candidate

• Strongcommunication and interpersonal skills
• Organized anddependable
• Comfortable usingonline tools
• Customer serviceexperience preferred
• Interest intravel

Perks

• Fully remote role
• Flexible hoursTraining provided
• Growthopportunities
• Supportive teamenvironment