Virtual Travel Client Services Coordinator

Dreamstravelcr; Canberra; Remote; AUD 45,000 - 70,000; Full time

Benefits offered by this job

Fully remote role

Flexible hours

Training provided

Growth opportunities

Supportive team environment

Job summary

A travel service company is seeking a Virtual Travel Client Services Coordinator to assist clients throughout their travel journey. In this fully remote role, you will communicate with clients via email, phone, and chat, review travel plans, provide destination information, and ensure clients feel prepared for their trips. The ideal candidate possesses strong communication skills, organization, and a passion for travel. This position offers flexible hours and opportunities for growth.

Qualifications

• Strong communication and interpersonal skills.
• Organized and dependable.
• Comfortable using online tools.
• Customer service experience preferred.
• Interest in travel.

Responsibilities

• Communicate with clients via email, phone, and chat.
• Assist with reviewing travel plans and confirming details.
• Provide information about travel destinations and guidelines.
• Follow up with clients before departure.

Skills

Strong communication skills

Interpersonal skills

Organization

Dependability

Customer service experience

Interest in travel

Tools

Online tools

Job description

Weare hiring a Virtual Travel Client Services Coordinator to assist clientsthroughout their travel journey. In this role, you will provide support, sharehelpful information, and ensure clients feel prepared for their trips.

Key Responsibilities

• Communicate withclients via email, phone, and chat
• Assist withreviewing travel plans and confirming details
• Provideinformation about travel destinations and guidelines
• Follow up withclients before departure Address inquiries and escape when needed

Ideal Candidate

• Strongcommunication and interpersonal skills
• Organized anddependable
• Comfortable usingonline tools
• Customer serviceexperience preferred
• Interest intravel

Perks

• Fully remote role
• Flexible hoursTraining provided
• Growthopportunities
• Supportive teamenvironment