VIP Guest & Protocol Coordinator

Rugby World Cup Australia; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Rugby World Cup Australia (RWCA) is delivering the Men’s Rugby World Cup 2027. RWCA is seeking a Tournament Guest & Protocol (TGP) Coordinator to help plan and deliver the TGP programme for dignitaries, government representatives, rugby stakeholders and VIP guests.

Based in Sydney, you will work with World Rugby and tournament teams to manage invitations, travel, accommodation, arrivals and departures, communications, ticketing and the match-day experience, including seating plans and venue

Qualifications

• 1–2 years experience in coordinator/events/guest relations
• Excellent organization and attention to detail
• Proven stakeholder and guest management experience
• Experience with CRM/database or event management systems
• Willingness to travel and work evenings/weekends

Responsibilities

• Prepare and manage guest lists with Guest Group Managers
• Monitor registrations in the Tournament Management System and progress or escalate bookings
• Respond to TGP Programme participants and partners through approved channels
• Maintain accurate guest records and reports across matches
• Coordinate seating plans, ticket distribution, and support TGP venue staff

Skills

Guest relations

Stakeholder management

Organization

Communication skills

CRM systems

Event management systems

Travel flexibility

Tools

CRM software

Tournament Management System

Ticketing systems

Job description

Rugby World Cup Australia (RWCA) is delivering the Men’s Rugby World Cup 2027. RWCA is seeking a Tournament Guest & Protocol (TGP) Coordinator to help plan and deliver the TGP programme for dignitaries, government representatives, rugby stakeholders and VIP guests.

Based in Sydney, you will work with World Rugby and tournament teams to manage invitations, travel, accommodation, arrivals and departures, communications, ticketing and the match-day experience, including seating plans and venue