Village Operations General Manager: Growth & Compliance

Centennial Living Pty Ltd; Melbourne; On-site; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Professional development

Flexible working arrangements

Mentoring opportunities

Collaborative culture

Industry networks

Job summary

Centennial Living Pty Ltd is seeking a General Manager - Operations to elevate the performance and financial health of our retirement village portfolio in Melbourne. You will work closely with the COO, Property Managers, and Settlement Coordinators, guiding Village Managers to ensure compliant, cost-effective operations and efficient re-leasing processes.

You will lead cross-functional teams, implement policy and financial frameworks, and drive resident-focused programs to enhance wellbeing,

Qualifications

• Experience in Retirement Village management, Facilities Management, or Body Corporate management is advantageous.
• Proven ability to drive results through policy, strategy and financial frameworks.
• Track record of leading and developing diverse teams across multiple sites.

Responsibilities

• Lead Village Management teams and foster relationships with Resident Committees.
• Oversee portfolio governance to ensure compliance with the Retirement Villages Act 1986 (Vic).
• Ensure cost-effective capital expenditure and timely unit turnovers.
• Partner with Property Managers and Village Managers to support sales targets.
• Develop and refine operational policies to ensure consistent service standards.
• Provide day-to-day support and guidance to Village Managers.

Skills

Leadership

Stakeholder management

People management

Communication

Education

Bachelor's degree in Business/Property/Accounting

Job description

Centennial Living Pty Ltd is seeking a General Manager - Operations to elevate the performance and financial health of our retirement village portfolio in Melbourne. You will work closely with the COO, Property Managers, and Settlement Coordinators, guiding Village Managers to ensure compliant, cost-effective operations and efficient re-leasing processes.

You will lead cross-functional teams, implement policy and financial frameworks, and drive resident-focused programs to enhance wellbeing,