Video Conferencing Coordinator

Queensland Government; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Queensland Government in Brisbane seeks a Video Conferencing Coordinator to manage VC bookings and coordinate with courts, custodial staff, and legal representatives to minimise delays in court events. The role also involves monitoring live feeds, maintaining recording systems, and ensuring information is shared with relevant agencies for efficient operations.

The position requires confidentiality in handling documents, data input support, and the preparation of memorandums and reports, with

Responsibilities

• Coordinate VC bookings using the online system (GoBookings)
• Communicate with court and Correctional Centre staff to minimise prisoner wait times and rescheduling of court events
• Monitor the live feed of videoconferences and coordinate with courts, legal representatives, custodial officers regarding movements, completions, cancellations and delays
• Share information with custodial centres, Sentence Management, courts and legal representatives regarding prisoner placement and movement/transfers
• Monitor prisoner responses to court outcomes and relay where necessary to custodial officers and Offender Development
• Exchange information with key agencies to optimise resource use and build relationships with stakeholders to improve information flow
• Schedule visits with local courts and external stakeholders to maintain clear working relationships with the Judiciary and staff
• Maintain agency electronic recording systems, collate information, and ensure comprehensive recording of all information collected during videoconferencing
• Provide data input support for staff, assist with monitoring IOMS to ensure accurate statistics
• Ensure confidentiality of all documentation and assist with memorandums, reports and HR documentation

Job description

The primary accountabilities of the Video Conferencing Coordinator include:Coordinate all VC bookings utilising the online booking system (GoBookings)Communicate with court and Correctional Centre staff to minimise prisoner wait times and rescheduling of court eventsMonitoring of the live feed of all videoconferences and communicate with courts, legal representatives, and custodial officers regarding internal prisoner movements, completions, cancellations and delaysEnsure sharing of information with other custodial centres, Sentence Management, courts and legal representatives regarding prisoner placement and movement/transfersMonitor prisoner responses to their court outcomes where possible and communicate where necessary to custodial officers and Offender DevelopmentEnsure the appropriate exchange of information with key agencies to optimise the use of resourcesBuild relationships with key stakeholders to facilitate a better information flow regarding videoconferencing activitiesSchedule visits with local courts and other external stakeholders to maintain clear working relationships with the Judiciary, court staff and other professionals in these locationsMaintain agency electronic recording systems as required, collate informationEnsure comprehensive recording and documenting of all information collected during the videoconferencing processAssist with monitoring and maintaining IOMS to ensure accurate statistics are availableProvide data input support for staff as requiredEnsure the confidentiality of all documentation handledProvide support to other staff on administrative issues and assist with the preparation of memorandums, reports and correspondence and human resource documentation.Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.