Veterinary Practice Leader - People, Culture & Ops

Corporate+; Sydney; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary package

Leadership development & mentoring

Career progression opportunities

Wellbeing support (LifeWorks)

Staff discounts

Job summary

Greencross Vets Wetherill Park is seeking an experienced Practice Manager to lead a dedicated veterinary team. This hands-on role blends people leadership, clinic operations, nursing duties, and client care, with regular nursing and reception shifts as needed.

You will create the conditions for the team to succeed, working closely with the Veterinary Director and regional leaders to maintain a positive culture, deliver excellent client experiences, and drive clinic performance.

Qualifications

• Certificate IV in Veterinary Nursing (or equivalent) required.
• Experience as Practice Manager, Head Nurse or Senior Veterinary Nurse in leadership role.
• Strong leadership and people development skills essential.
• Excellent communication and relationship-building abilities.
• Ability to balance empathy with accountability and drive culture.

Responsibilities

• Lead, coach, and develop clinic team members.
• Foster a culture of accountability, collaboration, and respect.
• Support recruitment, onboarding, rostering, and team development.
• Partner with Veterinary Director to achieve clinic goals.
• Monitor clinic performance and identify improvement opportunities.
• Ensure exceptional client experiences and patient care standards.
• Promote team wellbeing and engagement initiatives.
• Oversee day-to-day clinic operations and administration.
• Drive workflow efficiencies and operational excellence.

Skills

Leadership

People development

Coaching/Mentoring

Communication

Organisation

Business management

Empathy & accountability

Proactivity

Adaptability

Positive workplace culture

Education

Certificate IV in Veterinary Nursing

Job description

Greencross Vets Wetherill Park is seeking an experienced Practice Manager to lead a dedicated veterinary team. This hands-on role blends people leadership, clinic operations, nursing duties, and client care, with regular nursing and reception shifts as needed.

You will create the conditions for the team to succeed, working closely with the Veterinary Director and regional leaders to maintain a positive culture, deliver excellent client experiences, and drive clinic performance.