Venue Operations & Events Lead

Queensland Government; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

Queensland Government is seeking a Venue Operations Coordinator to lead the delivery of high‑quality services at the facility and coordinate venue contractors, setup, and client relations.

You will develop SOPs, enforce safety standards and manage administration, marketing and partnerships while liaising with a broad range of stakeholders. Availability after hours and weekends is required to perform this role.

Qualifications

Responsibilities

• Lead the delivery of high-quality services to customers and stakeholders of the venue.
• Coordinate venue contractors, onboarding, scheduling, supervising, and reporting.
• Coordinate functions for the venue including client inductions, setup and pack down of equipment, reception services and client relationship management.
• Contribute towards developing and implementing SOPs and safe work method statements for facility operations per legislative standards.
• Ensure operations meet workplace health and safety, fire safety, environmental and other standards and support risk management procedures.
• Coordinate and oversee administrative support including payments, debt management, data entry standards and records management, ensuring confidentiality and QA in line with policies.
• Promote the venue's products and services and maximise business opportunities through marketing.
• Liaise, consult, negotiate and develop partnerships with industry stakeholders for sport and recreation delivery at the venue.
• Use effective interpersonal, written and oral communication to engage across private, public, industry and community sectors for successful outcomes.
• Contribute to a positive, inclusive workplace culture with safety and respect.

Job description

Queensland Government is seeking a Venue Operations Coordinator to lead the delivery of high‑quality services at the facility and coordinate venue contractors, setup, and client relations.

You will develop SOPs, enforce safety standards and manage administration, marketing and partnerships while liaising with a broad range of stakeholders. Availability after hours and weekends is required to perform this role.