Restaurant Manager

Makan; Sydney; On-site; AUD 80,000 - 95,000; Full time

Job summary

Makan is seeking a venue manager to own the guest experience end to end. You will run day-to-day operations with full autonomy, reporting to the owner who is building a business and wants a manager to take genuine ownership.

With 3+ years of hospitality management, RSA and Food Safety Supervisor certification, you will lead a 7‑day lunch-and-dinner operation, drive revenue, manage costs, and develop a high‑performing team while ensuring compliance and quality standards.

Qualifications

• 3+ years managing a hospitality venue, restaurant experience preferred.
• Experience in high-volume venues; knowledge of Malaysian or Asian cuisine is a plus.
• Must hold RSA and Food Safety Supervisor certificates.
• Full working rights in Australia; availability across nights and weekends.

Responsibilities

• Lead every service and deliver a high‑standard guest experience.
• Own KPIs and manage the P&L — drive revenue while controlling COGS and labour.
• Recruit, onboard and roster a front-of-house team of 20–30; set up SOPs and service standards.
• Ensure licensing, WHS and food-safety compliance for opening and ongoing operation.
• Report to the owner against clear targets.

Skills

Leadership

People management

Communication

Reliability

Education

RSA and Food Safety Supervisor certificate

Job description

Reporting directly to the owner, you'll run the venue day to day and own the guest experience end to end. This is a role with full autonomy — the owner is building a business to step back from and grow, and wants a manager who’ll take genuine ownership and run it like it’s their own.

Key responsibilities

In the lead-up to opening you will:

Help recruit, onboard and roster a front-of-house team of 20–30

Set up and embed the floor systems, service standards and SOPs

Work with the owner and kitchen on the guest journey, service flow and functions offering

Make sure licensing, WHS and food‑safety compliance is in place for opening

Help deliver a smooth soft launch and opening

Once we're open you will:

Lead every service and deliver a consistent, high‑standard guest experience

Own your KPIs and manage the P&L — driving revenue while controlling COGS and labour

Lead, develop and retain a happy, high‑performing team

Keep the venue running to our SOPs across a busy 7‑day, lunch‑and‑dinner operation

Deliver functions and events to a high standard

Report to the owner against clear targets

About you

At least 3 years managing a hospitality venue — restaurant experience strongly preferred

A track record in high-volume venues; experience with Malaysian or Asian cuisine is a big plus

A balanced leader who's as comfortable with people as with numbers

Current RSA and Food Safety Supervisor certificate

Full working rights in Australia, and availability across nights and weekends

Absolute honesty and integrity — we protect our team, our guests and our business

Reliability and punctuality — you show up, on time, ready to lead

Strong, open communication — with the team, the kitchen and the owner

A warm, family-oriented approach — we look after our people and our guests like family

A competitive salary of $80,000–$95,000 + superannuation

The chance to open a venue and shape it as your own from day one

Full autonomy to run the venue — with the trust and backing of the owner

A growing business with a clear trajectory — and a genuine path to develop and grow with us

A supportive, ambitious and quality‑driven team culture