Venue Manager, Kwik Koffee Rockingham

Kwik Koffee Rockingham; City Of Rockingham; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Superannuation

Free coffee during shifts and staff - 

Staff discounts on food

Set weekly roster

No evening or night trade

Single-site, single-team structure

Career progression within KoffeeWorks

Job summary

Kwik Koffee Rockingham is seeking a full-time Venue Manager to lead a high-volume drive-through team seven days a week. You will be responsible for day-to-day operations, staff rostering, performance management, and on-floor leadership alongside the team.

Reporting to the Area Manager, you will drive profitability, maintain service standards, and ensure a positive guest experience. This hands-on role requires strong people skills and a commitment to Fair Work practices.

Qualifications

• Experience managing teams of 6+ people.
• Hospitality, QSR or fast-paced environment experience preferred.
• Ability to lead full range of team management and Fair Work requirements.
• Contribute to venue growth and profitability, not just day-to-day operations.
• Hands-on on-floor role alongside management duties.
• Primary ongoing employment for this role.

Responsibilities

• Full accountability for team leadership, culture, and performance at the venue.
• Coaching, motivating, and developing team members and recognising strong performance.
• Rostering and labour management.
• Recruitment, onboarding, and training of venue staff.
• Managing performance issues, formal warnings, and staff exits per Fair Work requirements.
• Day-to-day operational management, including stock, cash handling, and venue presentation.
• Driving venue profitability and operational standards.
• Acting as the primary decision-maker on site with support from the Area Manager.

Skills

Team leadership

People management

Hospitality

QSR experience

Floor operations

Education

Hospitality management experience

Tools

Fair Work knowledge

Job description

About the business

Kwik Koffee is a high-volume specialty coffee drive-through operating as part of KoffeeWorks Group in Perth. Our established Kwik Koffee Rockingham Drive Thru venue trades seven days a week and has strong potential for further growth.

About the role

This a full-time position responsible for the day-to-day operations of a single drive-through venue and its team, reporting directly to the Kwik Koffee Area Manager.

This is fundamentally a people management role: full responsibility for team leadership, rostering, performance management, and day-to-day decision-making at the venue. This is delivered from the floor, not from an office. The successful candidate will work on the coffee machine and at the service window alongside the team as part of daily operations. This is not a seated or administrative management role.

Trading hours range between 5am to 2pm. This role is a Sunday to Thursday work week. There is no evening or night trade associated with this role.

This role does not involve liquor licensing, multiple revenue streams (e.g. bar, restaurant, functions, events), or management across multiple departments (e.g. housekeeping, kitchen, front-of-house). The venue operates a single product line with one team.

Key responsibilities

• Full accountability for team leadership, culture, and performance at the venue
• Coaching, motivating, and developing team members, including recognising and building on strong performance
• Rostering and labour management
• Recruitment, onboarding, and training of venue staff
• Managing performance issues, formal warnings, and staff exits in line with Fair Work requirements
• Day-to-day operational management, including stock, cash handling, and venue presentation
• Driving venue profitability and operational standards
• Acting as the primary decision-maker on site, with support from the Area Manager on strategic matters

About you

• Proven experience managing teams of 6 or more people
• Experience in hospitality, QSR, or a comparable fast-paced, customer-facing environment is preferred; candidates from other industries with demonstrated people-management experience will be considered
• Demonstrated ability to lead across the full range of team management, including motivating, developing, and recognising staff, as well as managing performance issues, formal warnings, and staff exits where required, with a sound working knowledge of Fair Work requirements
• Demonstrated experience contributing to venue growth and profitability, not just day-to-day operational maintenance
• Comfortable working on the floor in a hands-on operational role, in addition to management duties
• This role is intended to be the applicant's primary and ongoing employment

Benefits

• Superannuation
• Free coffee during shifts and staff discounts on food
• Set weekly roster, with hours confirmed in advance
• No evening or night trade
• Single-site, single-team structure with direct reporting to the Area Manager
• Career progression within KoffeeWorks Group is available but not required

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Interview questions

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a venue manager?
• How much notice are you required to give your current employer?
• What's the largest size team you have managed?
• Have you worked in a role where you had team and or line management responsibility?