Venue Manager

Belgravia Leisure; Freeling; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Belgravia Leisure is seeking a Venue Manager for The Precinct in Freeling (SA). You will be fully accountable for the facility’s operations, staff leadership, financial performance and program delivery, driving exceptional customer service and a culture of teamwork.

You will recruit, develop and lead a skilled team, implement plans with the leadership team, stakeholders and Council, and ensure safety and contract standards are met at The Farm venues including Kapunda Swimming Pool.

Qualifications

• National Police Check.
• Working with Children Check.
• Current CPR Certificate.
• Current First Aid Certificate (Level2).

Responsibilities

• Oversee facility operations and staff leadership.
• Drive financial performance and program delivery.
• Ensure exceptional customer service and teamwork.
• Recruit, develop and lead a skilled team.
• Engage with leadership, stakeholders and Council to execute plans.
• Maintain safety and contract standards across sites.

Skills

Team leadership

Customer service

Communication

Health & safety knowledge

Education

Relevant management qualification

Tools

CPR certificate

First Aid certificate (Level 2)

Job description

Full Time SA, The Farm - Freeling 5372 Belgravia Leisure

This job is open for expressions of interest only

SA, The Farm - Freeling 5372

• Lead a team passionate people - Year round position
• Great opportunity with a growing and entrepreneurial organisation
• Be part of something new and exciting

This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experiencedVenueManagertocontinue tobuild and lead a passionate and engaged teamat The Precinct as well as Kapunda Swimming Pool.

The Role

As the Venue Manager you will be fully accountable for the facility’s operations , staff leadership , financial performance and program deliverables. You will deliver and drive exceptional customer service and a culture of teamwork . The Venue Manager will be a strong people leader who will be responsible for recruiting, developing and leading a skilful and passionate team. You will develop and execute plans through engagement with the leadership team, key stakeholders and Council.

Key accountabilities

• Ensuring the safety and well-being of visitors and employees through effective planning and oversight of polices, processes and procedures.
• Coaching and developing staff to deliver KPIs through engagement, performance planning and individual development plans.
• Leading a high-performance community minded culture through highly visible and hands-on leadership and team engagement.
• Achieving budgeted performance targets.
• Maintaining a high value relationship with ourcouncil partner.
• Implementing a high value customer service proposition that addresses the needs of the customer base .
• Training and development of staff to ensure staff have the required knowledge and capability levels to carry out their work and achieve their objectives.
• Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
• Maintain the facility to approved standards in line with contract requirements.

About You

Possessing strong communication skills, youare able tobuild rapport and positive relationships with people. Ideally you will have experience in managing a team, working on and in the business, and a willingness to be the face of the facility . With a flair and ability to positive influence and negotiate win-win outcomes, you lead by example. You are tech savvy and have a sound knowledge of health and safety legislation. You possess values such as integrity, excellence, courage, openness, respect leadership and accountability. Its desirable you have a good understanding of local government and its processes.

About the Qualifications

• National Police Check*
• Working with Children Check*
• Current CPR Certificate*
• Current First Aid Certificate (Level2)*

*If you do not currently hold these qualifications you must be willing to acquire.

About the Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 25 0 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.