Assistant Venue Manager

Belgravia Health and Leisure Group Pty Ltd; City Of Vincent; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus up to 10% of salary based on KPI

Centre programs and facilities access

Full-time role with weekend shifts

Secure undercover parking

Job summary

Belgravia Leisure in Leederville is seeking an up-and-coming people leader to coach and inspire a dedicated team across the Loftus Recreation Centre. The role focuses on delivering centre-wide results while maintaining high standards of service, safety and community engagement.

You will lead by example, manage customer experience, programs, learn to swim, health and safety compliance, and pool operations. Flexibility for weekend work and a valid driver licence are required.

Qualifications

• Leadership across a multi-facility leisure centre
• Strong customer service and sales focus
• Knowledge of WHS and safety standards

Responsibilities

• Lead and develop centre teams to deliver centre-wide results
• Represent the centre in the absence of the Centre Manager
• Drive customer experience, programs, safety compliance and pool operations
• Achieve KPIs for attendance, program participation and revenue

Skills

People leadership

Customer service

Team motivation

Safety compliance

Job description

This job is open for expressions of interest only

Great opportunity with a growing and entrepreneurial organisation

Free facility access and great benefits

Are you passionate about promoting health, fitness and leisure activities to the community?

Do you possess the skills and ability to lead, develop and build on a team of passionate people?

Central location with secure, undercover parking included

We are looking for an up-and-coming people leader to coach, inspire and lead the teams!

About the Site

Located in the vibrant inner-city suburb of Leederville, just minutes from Perth's CBD, Loftus Recreation Centre is a thriving community hub dedicated to health, fitness and active lifestyles. The centre features a modern 24/7 gym, four indoor multi-purpose courts, an outdoor AstroTurf pitch, group fitness studios and a wide range of social sporting competitions and community programs.

Serving people of all ages and abilities, Loftus Recreation Centre offers an inclusive, welcoming environment where our team is passionate about helping members and visitors connect, stay active and achieve their health and wellbeing goals. The centre is a multi-facet leisure facility achieving an average of 700,000 visitations each year.

The Role

Therolesfocus onhelping todelivercentre-wideresults,while alsobeing responsible forleading and managing thecentre in the absence of theCentre Manager.This requires the position holder tolead byexample andhold a range of skills and capabilities across all centre functions includingcustomer experience, 360 products, learn to swim programs, health and safety compliance,and pooloperations.

This is a crucial role. You will provide leadership and assist with driving leisure centre attendance and program participation, in a context of health, safety and compliance.

With key accountabilities:

• Sales, Patron Experience, Risk Mitigation and Compliance
• Prior experienceinindustry sectors such asHealth, Fitness, Aquatics, Hospitality, Tourism, Retail orBusiness.
• Proventeam leaderorpeople management and have an overall ability to lead, motivating a team anddeveloping others.
• If you have excellent customer service skills, sales, and the ability to achieve targets and key performance indicators.
• Our leader demonstrate flexibility, adaptability, resilience, and ability to accept feedback.
• You will need to also have an understanding of WHS and risk including the Guidelines for Safe Pool Operations and NSW Health regulations.
• Current First Aid Certificate
• Current CPR
• Working with Children Check

If you do not currently hold these qualifications, you must be willing to acquire them.

About the Perks

With an attractive salary to attract the right applicant you will be eligible to earn a bonus of up to 10% of your salary by achieving your key performance indicators. As a staff member of Belgravia Leisure, you will also have access to centre's programs and facilities.

This is a full-time opportunity; the successful applicant will be available to work across a span of hours across the week, including weekend work. To be eligible to apply for this position you must be eligible to work in Australia, with a valid driver licence and be willing to undergo a background check if requested.

About the Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement