Venue Manager

Belgravia Leisure; Somerset Regional; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Free facility access

Great benefits

Job summary

Belgravia Leisure is recruiting a Venue Manager for Dayboro Swimming Pool to lead the team in delivering exceptional customer experiences year-round. You will manage operations, staff, finances and programs while engaging with the local community and council partner.

The role requires strong leadership, safety compliance and customer service excellence. The company values diversity and offers flexible recruitment options and competitive benefits.

Qualifications

• Experience leading staff in leisure or aquatic facilities.
• Strong verbal and written communication for stakeholder engagement.
• Knowledge of health and safety legislation.
• Ability to plan and execute operational, financial and people plans.
• Current CPR and First Aid certificates (Level 2).
• National Police Check and Working with Children Check.
• Legal right to work in Australia.

Responsibilities

• Achieve budgeted performance targets.
• Maintain a high-value relationship with council partner.
• Deliver a high-value customer service proposition for the client base.
• Lead and drive a high-performance, community-minded culture.
• Train staff to ensure knowledge and capability.
• Maintain facilities to approved standards in line with contract requirements.

Skills

Leadership experience

Communication skills

Health and safety knowledge

Operational planning

Budgeting

National Police Check

Working with Children Check

First Aid certificate

CPR certification

Right to work in Australia

Customer service

Staff training

Job description

QLD, Dayboro Swimming Pool - Dayboro 4521

QLD, Dayboro Swimming Pool - Dayboro 4521

• Lead a team of passionate people - Year round position
• Great opportunity with a growing and entrepreneurial organisation
• Free facility access and great benefits

The Role

An exciting opportunity has arisen for a suitably qualified and experienced Venue Manager to lead the team to deliver exceptional customer experience at our facility. Responsible for the management of this fantastic facility, the team at the Centre and our local community, you are fully accountable for the Centre’s operational, financial and program deliverables. This is a year round position.

Key Accountabilities

• Achievement of budgeted performance targets.
• Maintain a high value relationship with our council partner.
• Implement a high value customer service proposition that addresses the needs of the client base.
• Lead and drive a high performance community minded culture through highly visible and hands‑on leadership and team engagement.
• Train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives.
• Maintain facilities to approved standards in line with contract requirements.

Essential Skills and Qualifications:

• A min 5 years leadership experience in a similar leisure or aquatic facility
• Highly developed communication skills with a flair for positive influencing and negotiating win‑win outcomes.
• Sound knowledge of health and safety legislation
• Experience in planning and execution of operational, financial and people plans to successful outcomes.
• National Police Check
• Working with Children Check
• Legal working rights in Australia
• Current CPR Certificate
• Current First Aid Certificate (Level 2)

Desirable:

• Great understanding of local government and processes
• Pool Lifeguard Certificate
• Pool Operations Certificate

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [e-mail]

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement