Venue Manager

Belgravia Group; Dayboro; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Free facility access

Great benefits

Job summary

Belgravia Leisure is seeking a Venue Manager to lead our team and deliver exceptional customer experience at our facility in Dayboro. You will be fully accountable for the Centre’s operational, financial and program deliverables, guiding the team and engaging with the local community in a year-round role.

The role requires strong leadership, budget discipline, and compliance with health and safety standards, with a focus on quality service and community engagement.

Qualifications

• Professional leadership experience in a leisure or aquatic facility.
• Strong communication and negotiation skills with a customer-first focus.
• Solid knowledge of health and safety legislation and compliance.
• Experience in planning and executing operational, financial and people plans.
• Ability to lead a high-performing, community-minded culture.
• Experience with budgeting and financial targets in a service facility.

Responsibilities

• Achieve budgeted performance targets.
• Maintain a high-value relationship with our council partner.
• Implement a high-value customer service proposition for clients.
• Lead and engage staff with hands-on leadership.
• Train staff to ensure capability and objective achievement.
• Maintain facilities to contract standards.

Skills

Leadership experience

Communication

Safety compliance

Operational planning

People management

Budgeting

Education

National Police Check

Working with Children Check

Pool Lifeguard Certificate

Pool Operations Certificate

CPR Certificate

First Aid Certificate (Level 2)

Job description

24d ago , from Belgravia Health & Leisure Group Pty Ltd

• Lead a team of passionate people - Year round position
• Great opportunity with a growing and entrepreneurial organisation
• Free facility access and great benefits

The Role

An exciting opportunity has arisen for a suitably qualified and experienced Venue Manager to lead the team to deliver exceptional customer experience at our facility. Responsible for the management of this fantastic facility, the team at the Centre and our local community, you are fully accountable for the Centre’s operational, financial and program deliverables. This is a year round position.

Key Accountabilities

• Achievement of budgeted performance targets.
• Maintain a high value relationship with our council partner.
• Implement a high value customer service proposition that addresses the needs of the client base.
• Lead and drive a high performance community minded culture through highly visible and hands-on leadership and team engagement.
• Train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives.
• Maintain facilities to approved standards in line with contract requirements.

Essential Skills and Qualifications:

• Amin 5 years leadershipexperience in a similar leisure or aquatic facility
• Highly developed communication skills with a flair for positive influencing and negotiating win-win outcomes.
• Sound knowledge of health and safety legislation
• Experience in planning and execution of operational, financial and people plans to successful outcomes.
• National Police Check
• Working with Children Check
• Legal working rights in Australia
• Current CPR Certificate
• Current First Aid Certificate (Level 2)
• Great understanding of local government and processes
• Pool Lifeguard Certificate
• Pool Operations Certificate

The Company

Belgravia Leisureis part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We're happy to adjust our recruitment process to support accessibility needs - reach out to us at *****@belgravialeisure.com.au

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement