Venue Manager

THREE BLUE DUCKS; Byron Bay; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company Phone Plan

Staff discounts at venues

Performance-based bonuses

Training opportunities with local producers

Job summary

A premier hospitality group in Byron Bay seeks an experienced General Manager to oversee operations, manage a high-performing team, and ensure an exceptional guest experience. The role demands strong leadership, operational expertise, and a passion for hospitality. Candidates should have a proven track record in fast-paced environments, along with excellent financial management skills. Join a vibrant team and contribute to a thriving venue culture.

Qualifications

• Proven experience in a General Manager or similar role in hospitality.
• Confidence in managing a high-volume venue.
• Solid understanding of venue operations and cost control.

Responsibilities

• Oversee daily operations across the venue.
• Manage key financial objectives and KPIs.
• Lead and motivate front-of-house team.

Skills

Leadership

Operational management

Financial management

Team development

Customer service

Tools

Microsoft Office

Job description

1 day ago Be among the first 25 applicants

Our General Manager needs to eat, live, and breathe The Ducks. Working closely with our owners and leadership team, you’ll ensure the Byron Bay venue continues to run at the highest standard - across daily service, events, people management, and guest experience.

This role requires a minimum of 3 days per week in the restaurant, actively leading from the front and supporting the team in day-to-day service - setting the tone for a smooth, efficient, and positive operation.

For the remainder of the week, you will be based at the Byron Head Office, working closely with the management team, leadership team, and owners across marketing, strategy, and operational areas.

Key responsibilities include:

• Overseeing daily operations across the venue
• Meet financial objectives and manage key KPIs including COGS, labour, and operational expenses
• Develop and implement strategies to grow revenue and attract new business
• Supporting recruitment, onboarding, and team development
• Leading, training, and motivating a high-performing front-of-house team
• Managing rosters, inventory, and purchasing efficiently
• Working closely with the kitchen and events teams to ensure smooth service
• Identify and resolve operational gaps to improve guest satisfaction
• Lead by example on the floor, providing hands-on support and maintaining high service standards

Qualifications & Experience

• Proven experience in a General Manager, Venue Manager, or senior hospitality leadership role
• Strong administration and Microsoft Office skills
• Confidence in managing a fast-paced, high-volume venue

What You’ll Bring to the Role

• A genuine love for hospitality and creating memorable guest experiences
• Strong food and beverage knowledge - from natural wines to great cocktails
• A natural leader who thrives on team culture, growth, and good vibes
• Calm, clear communicator who’s confident running a busy service
• Solid understanding of venue operations, rostering, and cost control
• Someone who’s hands-on, solutions-focused, and not afraid to roll up their sleeves
• A good sense of humour, a thick skin, and a passion for sustainability
• Motivation to push the venue forward while staying true to our values
• The Farm is busy!So you'll need to be cool under pressure and ready to lead in a fast-paced, high-volume environment
• Flexible, varied hours to support work-life balance
• A supportive, inclusive team culture
• Company Phone Plan
• Staff discounts across all Three Blue Ducks venues and affiliated partners
• Performance-based bonus structuretied to key venue targets and KPIs
• Training and development opportunities - including direct engagement with local farmers, producers, and winemakers
• The chance to grow your career within a purpose-driven, values-led company

Three Blue Ducks is an equal opportunity employer and embraces diversity and inclusion.We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

Ready to lead an iconic Byron Bay venue with purpose and passion? We’d love to hear from you. Apply now. Two

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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