Venue Manager

Belgravia Health & Leisure Group

Brisbane

On-site

AUD 120,000 - 150,000

Full time

3 days ago
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Benefits offered by this job

Attractive salary package
Performance incentive up to 10%
Free access to Belgravia Leisure faci
Leadership development and career prog
Supportive and innovative culture

Job summary

Belgravia Leisure seeks a Venue Manager for Bribie Island Aquatic Leisure Centre to lead daily operations, develop a strong leadership team and drive community engagement and customer experience. The role focuses on delivering strong financial performance, safety and high service standards within a welcoming community facility.

You will partner with Council and stakeholders to implement strategic initiatives that boost participation and health outcomes while upholding Belgravia CLEAR values in a

Qualifications

  • Proven leader with experience in leisure, aquatic or recreation environments.
  • Strong stakeholder management and collaborative leadership style.
  • Experience delivering commercial outcomes and high customer satisfaction.

Responsibilities

  • Lead day-to-day operations of Bribie Island Aquatic Leisure Centre, ensuring safety and high performance.
  • Develop and mentor a leadership team with a culture of accountability and continuous improvement.
  • Drive participation growth, customer satisfaction and community engagement through programs.
  • Manage financial performance, budgeting, forecasting and planning to achieve objectives.
  • Build partnerships with Council, community groups and stakeholders.
  • Ensure compliance with safety, risk management and contractual obligations while maintaining service standards.

Skills

People leadership
Stakeholder management
Operational management
Customer experience

Job description

QLD, Bribie Island Aquatic Leisure Centre
Venue Manager

Lead one of Moreton Bay's premier aquatic and leisure destinations, creating meaningful health, wellbeing and participation outcomes for the Bribie Island community.

Drive operational excellence, community engagement and sustainable growth while developing a high-performing and passionate team.

Enjoy free facility access, attractive remuneration and performance-based incentives with Australia's leading leisure management organisation.

This is a rare opportunity for an experienced and community-focused leader to shape the future of Bribie Island Aquatic Leisure Centre, driving participation, performance and customer experience while making a lasting impact on the local community.

About the Role

As Venue Manager, you will lead the overall operation and performance of Bribie Island Aquatic Leisure Centre, ensuring the venue continues to be a welcoming, inclusive and highly valued community asset. Working closely with Council, community stakeholders and your leadership team, you will drive strategic initiatives that increase participation, enhance customer experiences and support positive health and wellbeing outcomes for the region.

We're seeking an experienced people leader who is passionate about community leisure and understands the important role aquatic and recreation facilities play in connecting communities. You will be responsible for leading a diverse team across aquatic operations, programs, customer experience and facility management while delivering strong financial performance, operational excellence and a culture aligned to Belgravia Leisure's CLEAR Values.

About the Responsibilities:
  • Lead the day-to-day operations of Bribie Island Aquatic Leisure Centre, ensuring a safe, welcoming and high-performing venue.
  • Develop and mentor a passionate leadership team, fostering a culture of accountability, engagement and continuous improvement.
  • Drive participation growth, customer satisfaction and community engagement through innovative programs and services.
  • Manage financial performance, budgeting, forecasting and operational planning to achieve business objectives.
  • Build and maintain strong partnerships with Council, community groups, sporting organisations and key stakeholders.
  • Ensure compliance with safety, risk management, facility presentation and contractual obligations while maintaining exceptional service standards.
About You

You are a proven leader with experience managing operations, people and performance within the leisure, aquatic or recreation industry. You have a strong track record of building high-performing teams, delivering commercial outcomes and creating exceptional customer experiences. With excellent stakeholder management skills and a collaborative leadership style, you can positively influence teams, build trusted relationships and confidently navigate both community and business priorities.

You bring strong business acumen, sound knowledge of health and safety frameworks and a genuine passion for creating positive outcomes for the communities you serve. Experience working within aquatic environments and partnering with local government stakeholders will be highly regarded.

About the Qualifications:
  • Current First Aid (Level 2) & CPR Certificates*
  • Working with Children Check & National Police Check clearance*
  • Pool Lifeguard Qualification*
  • *or willing to obtain
About the Perks:
  • Attractive salary package
  • Performance incentive of up to 10% based on KPI achievement
  • Free access to Belgravia Leisure facilities
  • Ongoing leadership development and career progression opportunities in a large, entrepreneurial organisation
  • Supportive and innovative organisational culture
About the Company:

Aquatics, recreation, fitness, sports, tourism, golf, wellness. Belgravia is about bringing community to leisure, servicing hundreds of communities across Australia and New Zealand. Purpose is at the heart of what we do, and impact is our focus.

At Belgravia Leisure, our values are CLEAR, which guide every decision we make. We are Customer Focused, demonstrate Leadership, pursue Excellence, take Accountability for our commitments, and deliver Results that strengthen the communities we serve.

We are an Australian owned, multi-generational organisation focused on putting community first, and our impact reaches millions of lives annually.

Why join Belgravia?

We are at the forefront of the Leisure/Recreation and Health/Fitness industry. As part of the larger Belgravia Group of companies with a multi-business shared services model, our core areas of business include health clubs, tourism, wellness, destination spa reports, golf, leisure, aquatic and sporting venues in 400+ locations across Australia and New Zealand (and expanding)!

Turn your passion into your career!

Why join Belgravia?

We are at the forefront of the Leisure/Recreation and Health/Fitness industry. As part of the larger Belgravia Group of companies with a multi-business shared services model, our core areas of business include health clubs, tourism, wellness, destination spa reports, golf, leisure, aquatic and sporting venues in 400+ locations across Australia and New Zealand (and expanding)!

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