Venue Manager

Luna Group; Brisbane; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Supportive Head Office

Professional development

Job summary

Luna Group is seeking an experienced Venue Manager to lead operations at one of our Brisbane venues. The role focuses on exceptional dining experiences, staff development and driving profitability in a hands‑on leadership capacity.

You will oversee daily operations, ensure high standards of service, coordinate with kitchen and bar teams, manage rostering and budgets, and maintain safety and compliance across the venue.

Qualifications

• Proven experience as a Restaurant Manager, Venue Manager, Assistant Venue Manager or in a similar senior hospitality management role.
• Strong background in restaurant operations and food and beverage service.
• Excellent leadership, communication and team management skills.
• Experience managing high‑volume restaurant service and maintaining quality under pressure.
• Knowledge of rostering, budgeting, labour management and cost control.
• Sound understanding of food safety standards, liquor licensing and hospitality compliance.
• Excellent organisational skills and ability to manage multiple priorities.
• Customer‑focused with a passion for delivering exceptional dining experiences.
• Proactive, hands‑on management style.
• Current Queensland RSA certificate, additional hospitality qualifications valued.

Responsibilities

• Oversee all day‑to‑day restaurant and venue operations, ensuring efficient and consistent service.
• Lead, train and motivate front‑of‑house staff to deliver exceptional customer experiences.
• Manage staff rostering, labour costs and team performance.
• Work collaboratively with kitchen and bar teams to ensure smooth service and high standards of food and beverage presentation.
• Maintain high standards of customer service, venue presentation and cleanliness.
• Monitor venue performance, budgets, revenue and operational expenses.
• Manage stock control, inventory, ordering and supplier relationships.
• Handle customer enquiries, feedback and complaints professionally and efficiently.
• Ensure compliance with food safety regulations, liquor licensing requirements and workplace health and safety standards.
• Oversee restaurant reservations, functions and special events to ensure seamless guest experiences.
• Identify opportunities to improve operational efficiency, customer satisfaction and profitability.
• Foster a positive, professional and supportive workplace culture.

Skills

Restaurant Manager

Venue Manager

Team Leadership

Budgeting

Food Safety

Education

Queensland RSA certificate

Job description

Luna Group is seeking an experienced, passionate and driven Venue Manager to lead the operations of one of our established Brisbane hospitality venues.

With a growing portfolio of hospitality and entertainment destinations, Luna Group is committed to delivering exceptional dining experiences, outstanding customer service and welcoming environments that keep our guests coming back.

We're looking for a confident, hands‑on leader with a strong background in restaurant management who takes pride in delivering high‑quality service, developing great teams and ensuring smooth day-to-day operations.

ABOUT THE ROLE

As Venue Manager, you will be responsible for overseeing the daily operations of the venue, ensuring exceptional standards across food and beverage service, customer experience, staff performance and overall business operations.

Working closely with Luna Group's Head Office and senior management team, you'll play an important role in maintaining operational standards, driving profitability and creating a positive environment for both guests and employees.

KEY RESPONSIBILITIES

• Oversee all day‑to‑day restaurant and venue operations, ensuring efficient and consistent service.

• Lead, train and motivate front‑of‑house staff to deliver exceptional customer experiences.

• Manage staff rostering, labour costs and team performance.

• Work collaboratively with kitchen and bar teams to ensure smooth service and high standards of food and beverage presentation.

• Maintain high standards of customer service, venue presentation and cleanliness.

• Monitor venue performance, budgets, revenue and operational expenses.

• Manage stock control, inventory, ordering and supplier relationships.

• Handle customer enquiries, feedback and complaints professionally and efficiently.

• Ensure compliance with food safety regulations, liquor licensing requirements and workplace health and safety standards.

• Oversee restaurant reservations, functions and special events to ensure seamless guest experiences.

• Identify opportunities to improve operational efficiency, customer satisfaction and overall venue profitability.

• Foster a positive, professional and supportive workplace culture.

ABOUT YOU

We're looking for an enthusiastic hospitality professional who leads by example, has excellent attention to detail and genuinely enjoys creating memorable dining experiences.

The ideal candidate will have:

• Proven experience as a Restaurant Manager, Venue Manager, Assistant Venue Manager or in a similar senior hospitality management role.

• A strong background in restaurant operations and food and beverage service.

• Excellent leadership, communication and team management skills.

• Experience managing high-volume restaurant service and maintaining quality under pressure.

• Strong knowledge of rostering, budgeting, labour management and cost control.

• A sound understanding of food safety standards, liquor licensing and hospitality compliance requirements.

• Excellent organisational skills and the ability to manage multiple operational priorities.

• A customer‑focused approach with a passion for delivering exceptional dining experiences.

• Strong problem‑solving abilities and a proactive, hands‑on management style.

• A current Queensland RSA certificate, with additional relevant hospitality qualifications highly regarded.

• Flexibility to work evenings, weekends and public holidays as required.

WHAT WE OFFER

• Competitive salary package based on experience and qualifications.

• The opportunity to work within an established and growing Brisbane hospitality group.

• A supportive Head Office and senior management team.

• Opportunities for professional development and career progression across multiple venues.

• A dynamic and rewarding working environment.

• The opportunity to contribute to the ongoing growth and success of one of our Brisbane venues.

• A collaborative team culture that values leadership, initiative and a genuine passion for hospitality.

WHY JOIN LUNA GROUP?

At Luna Group, we believe exceptional hospitality starts with great people.

We're passionate about creating memorable experiences for our guests and building strong, supportive teams that take pride in what they do.

As part of our management team, you'll have the opportunity to take ownership of venue operations, develop your leadership skills and contribute to the continued success of our growing hospitality group.

READY TO TAKE THE NEXT STEP?

If you're an experienced restaurant or hospitality manager looking for an exciting new opportunity within a growing Brisbane hospitality group, we want to hear from you!