Venue Attendant (Internal)

Village Roadshow Limited; Gold Coast City; On-site; AUD 38,000 - 53,000; Part time

Job summary

Village Roadshow Limited is seeking a Venue Attendant for Australian Outback Spectacular, Oxenford, Gold Coast. You will welcome guests, help create an energetic atmosphere and support crowd management during show evenings (5:45pm–10:00pm).

This casual, multi-hire role requires exceptional customer service, grooming standards, and the ability to work in a team while directing large crowds. Reliable transport is preferred as shifts may extend beyond public hours.

Qualifications

• Exceptional customer service and communication skills.
• The ability to work within a team environment.
• Be able to direct large crowds confidently.
• Reliable transport as shifts may be outside public transport hours.
• Must be fully available on all evenings (5:45pm-10:00pm) including weekends.

Responsibilities

• Warming up the crowd by cheering and participating in live show entertainment
• Ensuring all guests flow through the front gate as efficiently as possible
• Assisting with venue load-in and seating issues that may arise
• Maintaining a safe working environment and acting as Fire Warden in an evacuation
• Ensuring guests’ needs are catered to including cloak and stroller check in
• Processing bookings, issue tickets and assist Box Office when required

Skills

Guest service

Communication

Crowd direction

Teamwork

Grooming standards

Tools

N/A

Job description

INTERNAL OPPORTUNITY

Venue Attendant

$33.05 per hour | Casual (Multi Hire)

Australian Outback Spectacular, Oxenford, Gold Coast

The Opportunity

Get ready to bring the energy! In this upbeat and interactive role, you’ll be welcoming Australian Outback Spectacular guests and helping create an exciting and unforgettable atmosphere. Shifts are from 5:45pm to 10:00pm on show nights.

Key Responsibilities

• Warming up the crowd by cheering and participating in live show entertainment
• Ensuring all guests flow through the front gate as efficiently as possible
• Assisting with venue load-in and seating issues that may arise
• Maintaining a safe working environment and acting as Fire Warden in an evacuation
• Ensuring guests’ needs are catered to including cloak and stroller check in
• Processing bookings, issue tickets and assist Box Office when required

What We’re Looking For

• Exceptional customer service and communication skills
• Excellent grooming standards, reliability and professionalism
• The ability to work within a team environment
• Be able to direct large crowds of people confidently
• Reliable transport as shifts may be outside of public transport hours
• Must be fully available on all evenings (5:45pm-10:00pm) including weekends