Staff Services Assistant (Internal)

Village Roadshow Limited; Gold Coast City; On-site; AUD 38,000 - 53,000; Part time

Job summary

Village Roadshow Limited is seeking a Staff Services Assistant at Movie World, Oxenford, on the Gold Coast. The role supports uniform issuance, staff IDs, passes and related services to keep teams presentable and compliant.

Reporting to the Staff Services Supervisor, you will handle uniform stock, recordkeeping in the management system, and ensure smooth operations across parks with a focus on customer-facing services.

Qualifications

• Punctual and reliable with a strong work ethic.
• Excellent communication and people skills.
• Experience in a similar role preferred but not essential.
• Professional appearance and attitude.
• Strong internal client focus.
• Enthusiastic team member with a proactive approach.
• 2x Sat Sun availability each month and AL coverage.

Responsibilities

• Issue and receive all uniform stock for multiple Village Roadshow parks to maintain dress standards.
• Record transactions in the Uniform Management Facility system.
• Create and maintain staff name badges and staff ID cards.
• Prepare and manage all staff passes and related paperwork.
• Coordinate dry cleaning intake and bagging for staff collection.
• Utilize IT systems including computers, photocopiers, email, Excel and Word.
• Support daily staff services to ensure smooth park operations.

Job description

INTERNAL OPPORTUNITY

Staff Services Assistant

$33.05 per hour | Casual – Higher Duties

Movie World, Oxenford, Gold Coast

The Opportunity

Calling all current team members! An exciting internal opportunity has arisen for someone interested in becoming our next Staff Services Assistant.

Reporting to the Staff Services Supervisor, you will be responsible to issue and receive all of the uniforms required for staff at Movie World, Wet’n’Wild, AOS and Paradise country whilst managing and maintaining all staff related services such as the issuing of cast ID cards, name badges and staff passes.

Key Responsibilities

You'll keep our teams looking show-ready from head to toe! You’ll be:

• Issuing and receiving all uniform stock for Movie World, Wet'n'Wild, AOS and Paradise Country to provide and maintain the Village Roadshow presentation dress standards
• Recording all transactions in the Uniform Management Facility computer program
• Making name badges for all staff so they meet the high dress standards of Village Roadshow
• Creating and maintaining all staff ID cards
• Completing all uniform room paperwork while attending to staff needs, including issuing staff passes
• Recording and bagging up the dry cleaning so it’s ready for collection
• Using IT systems and equipment confidently, including computers, photocopiers, email, Microsoft Excel and Microsoft Word

What We’re Looking For

You're organised and friendly, and you already know what makes our parks special. You’ll bring:

• Must be punctual, reliable and trustworthy with a strong work ethic.
• Must have good communication and people skills, be assertive, self-motivating and have a desire to work in a customer service-based role. Decision making ability is an advantage.
• Previous experience in a similar role is preferable but not essential
• Display a professional attitude and appearance.
• A highly developed internal client focus.
• Enthusiastic and dedicated team member with a positive attitude to their work who continues to contribute to the team with suggestions of improvements and innovative ideas.
• 2x Sat Sun availability each month , and availability for AL coverage