Evening Box Office & Guest Experience Specialist

Village Roadshow Limited; Gold Coast City; On-site; AUD 39,000 - 55,000; Part time

Job summary

Village Roadshow Limited is seeking a Box Office Attendant for Australian Outback Spectacular at Oxenford, Gold Coast. The role focuses on delivering a warm welcome and ensuring accurate ticket processing to start each guest’s visit.

Shifts run evenings and Sundays, with hours around 5:00pm–7:45pm and 10:00am–12:45pm on Sundays. The position is casual and on-site, offering hourly pay.

Qualifications

• Excellent customer service and communication skills.
• POS experience is advantageous.
• Able to work in a team environment.
• Reliable transport as shifts may be outside public hours.

Responsibilities

• Greet guests and ensure smooth ticket processing at entry.
• Maintain accurate ticketing information and assist with seating where needed.
• Keep access areas organized and restock at shift end.
• Assist with venue load in and ticketing/seating issues as they arise.

Skills

Customer service

POS experience

Teamwork

Reliable transport

Job description

Village Roadshow Limited is seeking a Box Office Attendant for Australian Outback Spectacular at Oxenford, Gold Coast. The role focuses on delivering a warm welcome and ensuring accurate ticket processing to start each guest’s visit.

Shifts run evenings and Sundays, with hours around 5:00pm–7:45pm and 10:00am–12:45pm on Sundays. The position is casual and on-site, offering hourly pay.