Box Office Attendant (Internal)

Village Roadshow Limited; Gold Coast City; On-site; AUD 39,000 - 55,000; Part time

Job summary

Village Roadshow Limited is seeking a Box Office Attendant for Australian Outback Spectacular at Oxenford, Gold Coast. The role focuses on delivering a warm welcome and ensuring accurate ticket processing to start each guest’s visit.

Shifts run evenings and Sundays, with hours around 5:00pm–7:45pm and 10:00am–12:45pm on Sundays. The position is casual and on-site, offering hourly pay.

Qualifications

• Excellent customer service and communication skills.
• POS experience is advantageous.
• Able to work in a team environment.
• Reliable transport as shifts may be outside public hours.

Responsibilities

• Greet guests and ensure smooth ticket processing at entry.
• Maintain accurate ticketing information and assist with seating where needed.
• Keep access areas organized and restock at shift end.
• Assist with venue load in and ticketing/seating issues as they arise.

Skills

Customer service

POS experience

Teamwork

Reliable transport

Job description

INTERNAL OPPORTUNITY

Box Office Attendant

$33.93 per hour | Casual

Australian Outback Spectacular, Oxenford, Gold Coast

The Opportunity

Help set the scene for a spectacular guest experience! Join the team at Australian Outback Spectacular and deliver a warm welcome while ensuring every guest’s ticket is processed accurately. If you enjoy providing excellent service, this is your opportunity to help get each visit off to a great start.

Start times are between 5:00pm - 5:45pm to 7:45pm for nights and 10:00am - 10:45am to 12:45pm for Sunday shows

Key Responsibilities

Get every guest’s outback adventure off to a spectacular start! You’ll be:

• Ensuring all guests flow through the access area as efficiently as possible
• Ensuring the ticketing information is correct
• Maintaining access areas and re-stock at the end of each shift
• Assisting with venue load in and ticketing / seating issues that may occur.

What We’re Looking For

Big on warm welcomes and the little details? You’ll fit right in! You’ll bring:

• Exceptional customer service and communication skills
• POS experience is advantageous
• The ability to work within a team environment
• Reliable transport as shifts may be outside of public transport hours