Evening Venue Host & Crowd Experience Lead

Village Roadshow Limited; Gold Coast City; On-site; AUD 38,000 - 53,000; Part time

Job summary

Village Roadshow Limited is seeking a Venue Attendant for Australian Outback Spectacular, Oxenford, Gold Coast. You will welcome guests, help create an energetic atmosphere and support crowd management during show evenings (5:45pm–10:00pm).

This casual, multi-hire role requires exceptional customer service, grooming standards, and the ability to work in a team while directing large crowds. Reliable transport is preferred as shifts may extend beyond public hours.

Qualifications

• Exceptional customer service and communication skills.
• The ability to work within a team environment.
• Be able to direct large crowds confidently.
• Reliable transport as shifts may be outside public transport hours.
• Must be fully available on all evenings (5:45pm-10:00pm) including weekends.

Responsibilities

• Warming up the crowd by cheering and participating in live show entertainment
• Ensuring all guests flow through the front gate as efficiently as possible
• Assisting with venue load-in and seating issues that may arise
• Maintaining a safe working environment and acting as Fire Warden in an evacuation
• Ensuring guests’ needs are catered to including cloak and stroller check in
• Processing bookings, issue tickets and assist Box Office when required

Skills

Guest service

Communication

Crowd direction

Teamwork

Grooming standards

Tools

N/A

Job description

Village Roadshow Limited is seeking a Venue Attendant for Australian Outback Spectacular, Oxenford, Gold Coast. You will welcome guests, help create an energetic atmosphere and support crowd management during show evenings (5:45pm–10:00pm).

This casual, multi-hire role requires exceptional customer service, grooming standards, and the ability to work in a team while directing large crowds. Reliable transport is preferred as shifts may extend beyond public hours.