Vehicle Service & Customer Care Agent

CLA Trading Pty Limited; Cairns Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive hourly rate

Shift loadings

Parental leave

Ongoing training

Employee discounts

Wellbeing support

Job summary

Europcar Mobility Group in Cairns is seeking a part-time Vehicle Service Agent to join our Cairns City team. You will deliver excellent customer service, assist with vehicle readiness, and support daily operations.

You will clean vehicles, check road-worthiness, fluid levels and tyre pressure, inspect for chips or damage, refuel as needed, and drive vehicles between locations. A valid Australian driver’s licence and current work rights are required, with rotating shifts including weekends.

Qualifications

• Customer service experience in fast-paced environment.
• Able to work alone and as part of a team.
• Willing to work rotating shifts, including weekends and public holidays.
• Valid Australian driver's licence with a clean driving record.
• Current Australian work rights.
• Positive can-do attitude.

Responsibilities

• Ensuring that a high standard of customer satisfaction is achieved.
• Cleaning vehicles.
• Checking the vehicles for road-worthiness and ensuring appropriate fluid levels and tyre pressure is consistently maintained.
• Checking for chips on windscreens and panel damage or general wear and tear.
• Refueling company vehicles as required.
• Driving vehicles between locations.

Skills

Customer service

Computer literacy

Teamwork

Flexible shifts

Driver's license

Australian work rights

Job description

Europcar Mobility Group in Cairns is seeking a part-time Vehicle Service Agent to join our Cairns City team. You will deliver excellent customer service, assist with vehicle readiness, and support daily operations.

You will clean vehicles, check road-worthiness, fluid levels and tyre pressure, inspect for chips or damage, refuel as needed, and drive vehicles between locations. A valid Australian driver’s licence and current work rights are required, with rotating shifts including weekends.