Vehicle Service Agent

Europcar-Mobility-Group; Cairns Regional; On-site; AUD 27,552,000 - 38,573,000; Part time

Benefits offered by this job

Six weeks' parental leave

Employer-paid parental leave

Training and career development

Employee discounts

Same-day pay

Wellbeing support

Job summary

Europcar Mobility Group is seeking a part-time Vehicle Service Agent for our Cairns City team. You will service vehicles to maintain safety and presentation, clean vehicles, check road-worthiness, fluids, tyre pressure and windscreens, refuel when needed, and drive cars between locations.

The role requires a flexible, customer‑minded individual with a valid Australian driver’s licence and Australian work rights. Join a global mobility leader with training and development opportunities.

Qualifications

• Customer service oriented
• Computer literate
• Ability to work solo and in a team
• Flexibility to work on rotating shifts including weekends/public holidays
• Valid Australian driver’s licence with clean driving record
• Australian work rights (visa)

Responsibilities

• Clean vehicles to a high standard
• Check road-worthiness, fluid levels and tyre pressure
• Inspect windscreens for chips and panel damage
• Refuel company vehicles as required
• Drive vehicles between different locations as needed

Job description

Job DescriptionAre you a passionate individual with excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!We are currently seeking a motivated and customer-oriented Vehicle Service Agent to join our Cairns City team on a part time basis.Why join Europcar?Competitive hourly rate + shift loadingsBoost your income with our performance-based incentive programSix weeks' employer-paid parental leave (in addition to government entitlements)Ongoing training and career development opportunitiesGlobal brand opportunities across AU/NZ and beyondProudly ranked in the Top 30 of the 2025 GoodCompany AwardsAccess same-day pay through our financial wellbeing partnerReferral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)24/7 wellbeing support via EAP and the Calm AppSome of the key responsibilities include:Ensuring that a high standard of customer satisfaction is achievedCleaning vehiclesChecking the vehicles for road-worthiness and ensuring appropriate fluid levels and tyre pressure is consistently maintainedChecking for any chips on the windscreens and checking for any panel damage or any other general wear and tear on the vehicleRefueling company vehicles as requiredDriving vehicles between locationsTo be considered, you should possess:Computer literacy skills requiredThe ability to work alone and as part of a teamFlexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidaysValid Australian driver's licence with a clean driving recordCurrent and ongoing Australian work rightsA positive can do attitude!About Europcar Mobility GroupEuropcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.\"We help to change the way you move\" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, Goldcar - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a \"value for money\" positioning, and Euromobil, a German car rental player. The Group also operates the \"myEuropcar\" platform for vehicle subscription.Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).More info: www.europcar-mobility-group.comEuropcar Mobility GroupEuropcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a \"value for money\" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: www.europcar-mobility-group.com