Vehicle Production Assistant

JV Crash Repairs Pty Ltd; Adelaide; On-site; AUD 42,000 - 60,000; Full time

Job summary

JV Crash Automotive Group seeks a Vehicle Production Assistant at Wingfield, SA. The role focuses on delivering high-quality customer service while coordinating the handover of repaired vehicles.

You will welcome customers, manage drop-off and collection, photograph damage before repairs, and work with repair and administration teams to ensure a smooth customer journey from arrival to handover. A current driver's licence and automotive knowledge are preferred.

Qualifications

• Current driver's licence
• Experience in Automotive Industry preferred
• Knowledge of automotive structures and body repair preferred
• Strong organisational and time management skills
• Commitment to workplace safety and quality standards

Responsibilities

• Welcoming customers and providing friendly, professional assistance when they arrive.
• Managing the customer vehicle drop-off process, ensuring all required information is collected
• Taking clear and accurate photographs of vehicle damage before repairs commence.
• Providing assistance and support to customers throughout the repair process.
• Assisting customers when their vehicle is ready for collection and handover.
• Explaining the repairs and work completed to the customer at the time of collection.
• Ensuring customers are comfortable with the completed repairs and providing a high level of customer service throughout the entire experience.
• Working closely with the repair and administration teams to ensure a smooth and efficient customer journey.
• Complying to health and safety regulations
• Maintain a clean, safe, and efficient work environment

Skills

Customer service

Attention to detail

Time management

Reliability

Teamwork

Safety awareness

Job description

Adelaide, South Australia 5000, Australia

Full-time Permanent Associate

Posted 25 Sep 2026

Description

JV Crash Repair Group are looking for a Vehicle Production Assistant

Vehicle Production Assistant – Automotive Collision Repair

• Wingfield
• Full Time
• Subject to experience and skill set

JV Crash Automotive Group has been a trusted leader and innovator in the automotive repair industry for over 40 years. As our business continues to grow, we are seeking motivated individuals to join our skilled and professional team.

This is an excellent opportunity to apply your knowledge of motor vehicles in a fast-paced environment dedicated to delivering high-quality service standards. As a valued member of the team at JV Crash Automotive Group, you will play a key role in supporting customers throughout the vehicle repair process, ensuring a smooth and efficient experience from repair completion through to vehicle handover. You will assist with the timely coordination and delivery of repaired vehicles while contributing to the exceptional customer service and professionalism that our customers have come to expect.

The Advantages of Our Workplace

• Long-term and stable employment
• Attractive remuneration package
• Flexibility with work hours
• High achievement rewarded

About the Role

As a Vehicle Production Assistant, you will provide excellent customer service, work collaboratively with the team, and support the efficient completion and handover of repaired vehicles to ensure customer satisfaction.

Key Responsibilities

• Welcoming customers and providing friendly, professional assistance when they arrive.
• Managing the customer vehicle drop-off process, ensuring all required information is collected
• Taking clear and accurate photographs of vehicle damage before repairs commence.
• Providing assistance and support to customers throughout the repair process.
• Assisting customers when their vehicle is ready for collection and handover.
• Explaining the repairs and work completed to the customer at the time of collection.
• Ensuring customers are comfortable with the completed repairs and providing a high level of customer service throughout the entire experience.
• Working closely with the repair and administration teams to ensure a smooth and efficient customer journey.
• Complying to health and safety regulations
• Maintain a clean, safe, and efficient work environment

About You

To be successful in this role, you will possess:

• Current Drivers Licence
• Previous experience in Automotive Industry (preferred)
• Technical knowledge of automotive structures and body repair (preferred)
• High attention to detail
• Excellent organisational and time management skills
• Commitment to workplace safety, productivity and quality standards
• Reliability, punctuality, and a strong work ethic

All enquiries will be treated with the strictest confidence.

Company Overview

JV Crash Automotive Group has been a trusted leader and innovator in the automotive repair industry for over 40 years. As our business continues to grow, we are seeking motivated individuals to join our skilled and professional team. This is an excellent opportunity to apply your knowledge of motor vehicles and repair techniques while working in a fast-paced environment committed to delivering high-quality repairs. You will play an important role in ensuring the efficient and timely completion of vehicle repairs, while contributing to the exceptional service and workmanship that our customers have come to expect.