Vehicle Collision Estimator: Precise Quotes & Customer Care

Elz collision centre; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Elz Collision Centre in Prestons, NSW, is seeking an experienced Estimator to provide accurate damage assessments and repair quotations. The role focuses on customer interaction, cost determination, and transparent quoting to support client satisfaction and business performance.

You will inspect vehicles, prepare estimates with industry tools, and coordinate with technicians to ensure quotes reflect repair capabilities and insurer requirements.

Qualifications

• Experience as vehicle estimator or similar in collision repair.
• Knowledge of vehicle construction and repair procedures.
• Familiarity with insurance claims processes and insurer guidelines.
• Strong communication skills to explain assessments to clients.
• Ability to manage multiple estimates and prioritise workload.
• Must hold a valid driver’s licence.

Responsibilities

• Inspect damaged vehicles to assess repairs required.
• Prepare detailed repair estimates using estimating tools.
• Explain damage and repair options to customers clearly.
• Liaise with technicians and management to align estimates with timelines.
• Review insurance claim requirements and ensure compliance.
• Document damage with photos and maintain records.
• Manage estimate revisions and additional damage findings.
• Maintain the estimate database for reporting.

Skills

Vehicle estimation

Customer communication

multitask / workload management

Attention to detail

Professional demeanor

Valid driver’s licence

Tools

iBody

Audanet

Estimating software

Job description

Elz Collision Centre in Prestons, NSW, is seeking an experienced Estimator to provide accurate damage assessments and repair quotations. The role focuses on customer interaction, cost determination, and transparent quoting to support client satisfaction and business performance.

You will inspect vehicles, prepare estimates with industry tools, and coordinate with technicians to ensure quotes reflect repair capabilities and insurer requirements.