Estimator

Elz collision centre; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Elz Collision Centre in Prestons, NSW, is seeking an experienced Estimator to provide accurate damage assessments and repair quotations. The role focuses on customer interaction, cost determination, and transparent quoting to support client satisfaction and business performance.

You will inspect vehicles, prepare estimates with industry tools, and coordinate with technicians to ensure quotes reflect repair capabilities and insurer requirements.

Qualifications

• Experience as vehicle estimator or similar in collision repair.
• Knowledge of vehicle construction and repair procedures.
• Familiarity with insurance claims processes and insurer guidelines.
• Strong communication skills to explain assessments to clients.
• Ability to manage multiple estimates and prioritise workload.
• Must hold a valid driver’s licence.

Responsibilities

• Inspect damaged vehicles to assess repairs required.
• Prepare detailed repair estimates using estimating tools.
• Explain damage and repair options to customers clearly.
• Liaise with technicians and management to align estimates with timelines.
• Review insurance claim requirements and ensure compliance.
• Document damage with photos and maintain records.
• Manage estimate revisions and additional damage findings.
• Maintain the estimate database for reporting.

Skills

Vehicle estimation

Customer communication

multitask / workload management

Attention to detail

Professional demeanor

Valid driver’s licence

Tools

iBody

Audanet

Estimating software

Job description

We are seeking an experienced Estimator to join the team at Elz Collision Centre in Prestons, NSW. This is a full-time position that plays a crucial role in our operations, providing accurate damage assessments and repair quotations for our clients. As an Estimator, you will be at the forefront of customer interactions, responsible for evaluating vehicle damage, determining repair costs, and ensuring our clients receive competitive and transparent quotes. Your expertise will directly impact customer satisfaction, operational efficiency and the financial performance of our collision repair centre.

Key responsibilities

• Conduct thorough visual and physical inspections of damaged vehicles to assess the extent of repairs required
• Prepare detailed and accurate repair estimates using industry-standard estimating software and tools
• Communicate effectively with customers, explaining damage assessments and repair options in clear, professional terms
• Liaise with repair technicians and management to ensure estimates align with actual repair capabilities and timelines
• Review insurance claim requirements and ensure estimates comply with insurer guidelines and specifications
• Photograph and document vehicle damage for records, insurance claims and quality assurance purposes
• Manage estimate revisions and additional damage discovered during the repair process
• Maintain accurate records and manage the estimate database to support administrative and financial reporting
• Build and maintain strong relationships with customers, insurance companies and other industry stakeholders
• Experience with iBody and Audanet

What we're looking for

• Proven experience as a vehicle estimator or in a similar role within the automotive collision repair industry
• Comprehensive knowledge of vehicle construction, damage assessment techniques and repair procedures across various makes and models
• Proficiency with estimating software platforms commonly used in the automotive repair industry
• Strong understanding of insurance claim procedures, policy requirements and third-party claim processes
• Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical clients
• Attention to detail and accuracy in preparing estimates and documentation
• Ability to manage multiple estimates and prioritise workload efficiently
• Valid driver's licence and ability to operate vehicles safely for test drives and positioning
• Professional appearance and demeanour representing our brand with clients
• Preferred: Knowledge of latest vehicle technologies, hybrid and electric vehicle components, and paint-matching systems

What we offer

At Elz Collision Centre, we are committed to supporting our team members with a competitive package and a positive work environment. We offer:

• Competitive salary based on experience and qualifications
• Full-time permanent employment with job security
• Opportunities for professional development and industry training
• A collaborative team environment where your expertise is valued
• Potential for career advancement within our growing business
• Access to modern equipment and industry-leading estimating tools
• Supportive management committed to your success and wellbeing

About us

Elz Collision Centre is a professional automotive collision repair specialist based in Prestons, NSW. We pride ourselves on delivering high-quality repair services, exceptional customer care and transparent communication. Our team is dedicated to restoring vehicles to their pre-accident condition using the latest techniques and technology. We work with insurance companies, fleet operators and private customers, building strong relationships based on trust, reliability and expert craftsmanship. Our commitment to excellence and continuous improvement makes us a respected name in the automotive repair industry.