Vacation Booking Coordinator

Elevate Careers Network; City of Brisbane; Remote; AUD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Fully remote work

Comprehensive onboarding

Ongoing training

Professional development

Zusammenfassung

Elevate Careers Network in Australia is seeking a Vacation Booking Coordinator who is organized, client-focused, and detail-oriented to research options and coordinate vacation plans tailored to individual needs.

You will communicate with clients, search accommodations, transport, activities, and other services, and confirm bookings while maintaining clear records. This fully remote role includes onboarding, ongoing training, and development to support memorable travel experiences.

Qualifikationen

• Excellent written and verbal communication skills.
• Strong organization and attention to detail.
• Customer-focused attitude with a service mindset.
• Comfortable researching information and options online.
• Ability to manage multiple client requests simultaneously.
• Proficient with email and digital platforms.
• Solid problem-solving and follow-up abilities.
• Experience in hospitality or reservations is helpful but not required.

Aufgaben

• Communicate with clients about vacation preferences and requirements.
• Research accommodations, transport, activities, and services.
• Coordinate reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with updates and important information.
• Handle modifications and special requests as needed.
• Maintain organized client and reservation records.
• Follow up on outstanding details and upcoming arrangements.
• Coordinate with service providers for additional planning.

Kenntnisse

Communication skills

Organization

Customer focus

Research online

Multitasking

Email platforms

Problem solving

Hospitality experience

Tools

Online booking systems

Jobbeschreibung

We are looking for an organized and customer-focused Vacation Booking Coordinator to assist clients with researching options and coordinating vacation arrangements based on their individual needs and preferences.

This role combines client communication, online research, reservation coordination, and follow-up. The ideal candidate enjoys helping people plan experiences while keeping important booking details organized.

Key Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements
• Research accommodations, transportation, activities, and other available services
• Assist with coordinating reservations and booking details
• Review options and confirmations for accuracy
• Provide clients with important information and updates
• Assist with modifications and special requests
• Maintain organized client and reservation documentation
• Follow up on outstanding details and upcoming arrangements
• Communicate with service providers when additional coordination is required
• Provide professional support throughout the planning and booking process

Qualifications

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Comfortable researching information and options online
• Ability to manage multiple client requests
• Comfortable using email, online systems, and digital platforms
• Strong problem-solving and follow-up abilities
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required

Position Highlights

• Fully remote work environment
• Comprehensive onboarding and training
• Ongoing learning and professional development
• Access to professional tools and resources
• Continuing education opportunities
• Supportive team environment