Used Car Sales Manager

Valley Motor Group; Traralgon; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Performance-based incentives

Professional development

Work-life balance

Job summary

Valley Motor Group in Traralgon, VIC seeks an experienced Used Car Sales Manager to lead our used car sales operation. This full-time role manages a dynamic team, inventory, pricing, negotiations and customer satisfaction to maximise profitability.

You will drive sales targets, develop strategies and campaigns, monitor KPIs, ensure regulatory compliance, and foster strong relationships with customers and suppliers while upholding service excellence.

Qualifications

• Proven management experience in automotive sales, preferably used car dealerships.
• Track record of achieving sales targets and driving revenue growth.
• Strong leadership to coach and develop teams.
• Excellent customer service and relationship-building.
• Knowledge of inventory management and pricing strategies.
• Familiarity with sales management systems and CRM.
• Strong numeracy and ability to interpret sales data.

Responsibilities

• Lead and motivate a team of used car sales consultants to meet/exceed targets.
• Manage all used car inventory including pricing and stock rotation.
• Oversee negotiations, deal structure and closing processes.
• Develop and implement sales strategies and campaigns.
• Monitor KPIs and report on sales performance.
• Ensure compliance with automotive regulations and policies.
• Build relationships with customers, suppliers and stakeholders.
• Conduct staff training and performance reviews.
• Manage showroom presentation and customer facilities.

Skills

Team leadership

Sales targets

Customer service

Inventory management

Pricing strategy

CRM software

Negotiation

analytics

Communication

Driver's license

Education

Experience in automotive sales management

Tools

CRM software

Job description

Valley Motor Group is seeking an experienced Used Car Sales Manager to lead and manage our used car sales operations in Traralgon, VIC. This is a full-time position that offers a fantastic opportunity to drive sales performance, lead a dynamic team, and contribute to the continued success of our dealership. In this strategic role, you will be responsible for overseeing all aspects of used car sales, including team management, customer relations, inventory management, and achieving sales targets. You will be pivotal in creating a high-performing sales environment that delivers exceptional customer experiences whilst maximising profitability.

Key responsibilities

• Lead, mentor and motivate a team of used car sales consultants to consistently achieve and exceed sales targets
• Manage all aspects of used car inventory, including acquisition, pricing strategy, and stock rotation to optimise sales potential
• Oversee customer negotiations, deal structuring and sales closure processes to ensure customer satisfaction and profitability
• Develop and implement sales strategies and promotional campaigns to drive enquiry and increase used car sales volume
• Monitor key performance indicators (KPIs) and provide regular reporting on sales metrics, team performance and business results
• Ensure compliance with all relevant automotive industry regulations, consumer protection laws and company policies
• Build and maintain strong relationships with customers, suppliers and internal stakeholders to support business growth
• Conduct staff training and performance reviews to develop team capabilities and maintain service excellence standards
• Manage the showroom environment, ensuring vehicles are presented to the highest standard and customer facilities are maintained

What we’re looking for

• Proven management experience in automotive sales, preferably in a used car dealership environment
• Demonstrated track record of achieving and exceeding sales targets and driving revenue growth
• Strong leadership capabilities with the ability to motivate, coach and develop sales teams
• Excellent customer service skills and a commitment to delivering exceptional customer experiences
• Knowledge of automotive inventory management and pricing strategies
• Proficiency in sales management systems and CRM software
• Strong numeracy and analytical skills to interpret sales data and financial performance metrics
• Excellent communication and negotiation abilities
• Full Australian driver's licence and willingness to undertake vehicle test drives as required
• Understanding of relevant automotive industry regulations and consumer protection legislation

What we offer

Valley Motor Group is committed to creating a supportive and rewarding workplace for our team members. We offer excellent remuneration packages, including salary and performance-based incentives aligned with sales achievements. We provide ongoing professional development opportunities to support career progression within the automotive industry. Our team benefits from a collaborative and inclusive workplace culture where your contributions are valued and recognised. We are also committed to promoting work-life balance and maintaining a positive workplace environment where our employees can thrive.

About us

Valley Motor Group is a leading automotive dealership group operating in the Gippsland region of Victoria. We pride ourselves on delivering quality vehicles, exceptional customer service and building long-term relationships with our community. With a reputation for professionalism, integrity and customer satisfaction, Valley Motor Group has established itself as a trusted name in automotive sales. We are committed to maintaining the highest standards of service excellence whilst fostering a supportive workplace culture where our team members can succeed and grow.