Uniform Coordinator

The Ritz-Carlton; Melbourne; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Complimentary meals

Training resources

Refer a new employee bonus

Birthday paid day off

Awards and recognition events

Exclusive discounts at Marriott hotels

Job summary

The Ritz-Carlton, Melbourne is seeking a Uniform Coordinator to ensure impeccable presentation of employees' uniforms and guest attire in a luxury hotel setting.

You will oversee alterations, tailoring, inventory and dry-cleaning coordination, delivering personalised service with attention to detail in a fast-paced environment. Experience in garment services or wardrobe operations is preferred; training and development opportunities are provided.

Qualifications

• Experience in garment alterations, repairs, hemming and tailoring.
• Excellent attention to detail and presentation.
• Strong communication and customer service skills.

Responsibilities

• Alterations, repairs, hemming and tailoring of employee uniforms.
• Maintain garment care and presentation for employee and guest attire.
• Oversee issuing, collection, tracking and inventory of uniforms.
• Coordinate dry cleaning and specialist care services for garments, linens and bedding.
• Monitor stock levels and maintain wardrobe records and garment tracking processes.
• Ensure all uniforms reflect The Ritz-Carlton service standards.
• Deliver personalised service for wardrobe needs.

Skills

Garment alterations

Tailoring

Wardrobe operations

Inventory management

Customer service

Communication

Job description

Join The Ritz-Carlton, Melbourne and play an integral role in ensuring our Ladies and Gentlemen are impeccably presented every day. As a Uniform Coordinator, you will combine your passion for garment care, tailoring and organisation to maintain the exceptional standards synonymous with the world’s leading luxury hospitality brand. From expert alterations and uniform management to delivering personalised service, you will help create a professional and polished experience for both employees and guests.

Key Responsibilities:

• Expertly perform alterations, repairs, hemming and tailoring of employee uniforms to ensure impeccable presentation standards.
• Maintain the highest standards of garment care and presentation for both employee uniforms and guest attire.
• Oversee the issuing, collection, tracking and inventory management of employee uniforms and guest garments.
• Coordinate dry cleaning, laundering and specialist care services for garments, linens and bedding.
• Monitor uniform stock levels and maintain accurate wardrobe records, inventory systems and garment tracking processes.
• Ensure all uniforms are presented in pristine condition, reflecting The Ritz-Carlton's legendary service standards.
• Deliver professional, personalised service when assisting employees and guests with wardrobe requirements.

About You:

• Exceptional attention to detail with a strong focus on quality craftsmanship and garment presentation.
• Previous experience in garment alterations, tailoring, sewing or wardrobe operations.
• Strong communication and customer service skills with a warm and professional approach.
• Experience within a luxury hotel, wardrobe, dry-cleaning or uniform services environment is advantageous.
• Confident computer skills, with experience maintaining inventory and record-keeping systems.
• Highly organised, with the ability to manage multiple priorities in a fast-paced luxury environment.

Why The Ritz-Carlton, Melbourne?

• Enjoy complimentary meals every day in our Employee Dining Room.
• You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
• Earn more when you successfully refer a new employee. (Terms & Conditions apply)
• Birthday Perks: enjoy your special day with a paid day off
• We celebrate your success through awards and recognition events.
• Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
• Opportunities to participate in a vibrant calendar of fun, associate-focused events.
• Dedicated appreciation events to honour your career milestones with the company.
• Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
• 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
• Receive 20% off in all food and beverage outlets within Marriott properties and up to 35% at selected venues in ANZP.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.