UKG Pro Workforce Analytics & Reporting Specialist

RSL LifeCare; North Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

RSL LifeCare is seeking a Workforce Systems & Reporting Specialist to join our Centralised Rostering team in North Sydney. You will optimise UKG Pro Workforce Management, maintain workforce reporting solutions and partner with operational stakeholders to improve planning outcomes across Residential Care.

You will contribute to system performance, troubleshoot issues, deliver training and create robust data views and dashboards that enhance workforce visibility and efficiency across the

Qualifications

• Experience supporting workforce management systems, ideally UKG Pro WFM/Kronos.
• Strong workforce reporting and data analysis skills.
• Experience developing and maintaining operational reports and dashboards.
• Excellent problem-solving and stakeholder management skills.
• Strong attention to detail and data accuracy.
• Ability to translate business needs into practical workforce system solutions.
• Experience within healthcare, aged care or large operational workforce environments will be highly regarded.

Responsibilities

• Provide specialist support and administration for UKG Pro Workforce Management.
• Develop, maintain and enhance workforce reports, dashboards and Data Views.
• Investigate and resolve complex system, reporting and data-related issues.
• Support workforce data integrity through validation, testing and quality assurance activities.
• Partner with Centralised Rostering, Payroll, Finance and operational leaders to deliver workforce reporting solutions.
• Support system upgrades, enhancements and testing activities.
• Maintain system documentation, procedures and user guidance materials.
• Deliver training and support to stakeholders on workforce management systems and reporting tools.
• Identify opportunities to improve workforce processes, reporting capability and operational efficiency.

Skills

UKG Pro WFM/Kronos

Workforce reporting

Data analysis

Dashboards

Stakeholder management

Attention to detail

Healthcare/aged care experience

Job description

RSL LifeCare is seeking a Workforce Systems & Reporting Specialist to join our Centralised Rostering team in North Sydney. You will optimise UKG Pro Workforce Management, maintain workforce reporting solutions and partner with operational stakeholders to improve planning outcomes across Residential Care.

You will contribute to system performance, troubleshoot issues, deliver training and create robust data views and dashboards that enhance workforce visibility and efficiency across the