UAT Test Manager

XPT Software Australia Pty Ltd; Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

XPT Software Australia Pty Ltd in Brisbane is seeking an experienced UAT Test Manager to lead user acceptance testing across complex business processes and multi-system integrations.

You will design test cases, manage traceability to requirements, coordinate with product, engineering and stakeholders, and report status on strict timelines. Familiarity with CCaaS, IVR, and CX testing will be advantageous.

Qualifications

• Strong understanding of UAT methodologies, validation, and acceptance criteria.
• Proficient in testcase design, traceability to business requirements, and defect lifecycle management.
• Excellent stakeholder management and communication—able to align business, product, and engineering.
• Ability to plan and run structured UAT cycles under tight timelines, with clear status reporting.
• Proven experience with Azure DevOps Work Items and Boards
• Familiarity with test automation strategies for CX and performance/volume testing for calls.
• Experience with contact center platforms (CCaaS) and Copilot ServiceWorkspace (CSW) and telephony concepts (IVR).
• Nice to have: insurance domain experience.

Skills

UAT methodologies

Testcase design

Traceability to requirements

Defect lifecycle management

Stakeholder management

Status reporting

Azure DevOps

Test automation strategies

CX performance testing

CCaaS/CSW/IVR concepts

Job description

XPT Software Australia Pty Ltd | Contract

UAT Test Manager

Brisbane, Australia | Posted on 04/02/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

Must Have Skills:

• Strong understandingof UAT methodologies, business process validation, and acceptance criteria.
• Proficient in testcase design, traceability to business requirements, and defect lifecyclemanagement.
• Excellent stakeholdermanagement and communication—able to align business, product, andengineering.
• Ability to plan andrun structured UAT cycles under tight timelines, with clear status reporting.
• Proven experience withAzure DevOps Work Items and Boards
• Familiarity with testautomation strategies for CX and performance/volume testing for calls.
• Experience withcontact center platforms (Contact Centre (CCaaS) and Copilot ServiceWorkspace (CSW)) and telephony concepts (IVR)

Nice to Have Skills:

• Prior experience in insurancedomain is a plus