DTS Tester

XPT Software Australia Pty Ltd; Sydney; On-site; AUD 55,000 - 83,000; Full time

Job summary

XPT Software Australia Pty Ltd in Sydney is seeking a DTS Tester to join a contract role focused on testing contact center solutions, including IVR, call routing, and agent desktops, using Cyara for automated tests and end-to-end scenarios.

The role emphasizes test case design, defect tracking, and collaboration with stakeholders to validate UAT and SIT cycles in a fast-paced client environment.

Qualifications

• Proven experience in Contact Center testing environments.
• Hands-on experience with Cyara for automated and end-to-end testing.
• Experience testing IVR, call flows, routing, reporting, and agent desktop applications.
• Strong understanding of Contact Center platforms.
• Ability to create test cases, execute test scenarios, and manage defect tracking.
• Experience with UAT, SIT, and regression testing.
• Strong communication and stakeholder management skills.

Skills

Contact Center testing

Cyara

IVR testing

Test case design

Defect tracking

UAT/SIT/Regression testing

Stakeholder communication

Tools

Cyara

Job description

XPT Software Australia Pty Ltd | Contract

DTS Tester

Sydney, Australia | Posted on 10/26/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

KeyRequirements:

Proven experience in Contact Center testing environments.

Hands-on experience with Cyara for automated and end-to-end testing.

Experience testing IVR, call flows, routing, reporting, and agent desktopapplications.

Strong understanding of Contact Center platforms

Ability to create test cases, execute test scenarios, and manage defecttracking.

Experience with UAT, SIT, and regression testing.

Strong communication and stakeholder management skills.