Turf Sales - Inbound

Coolabah Turf; Echuca; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Traineeship opportunity

Job summary

Coolabah Turf, a leading instant turf grower and supplier in Victoria, is expanding its sales and customer service team. We are seeking a professional, positive and motivated individual to convert enquiries into sales and deliver exceptional care.

Reporting to the Vic Sales Manager, you will follow up promptly, use CRM to manage pipelines, and provide product advice. Traineeship option may be offered to the right candidate, with training and development provided.

Qualifications

• Previous sales or retail customer service experience.
• Positive, professional attitude and customer-focused approach.
• Willingness to learn and grow in a traineeship path.

Responsibilities

• Convert incoming enquiries into sales across online, phone, and in-person channels.
• Follow up promptly and maintain accurate CRM records.
• Provide expert product advice and help customers choose solutions.
• Deliver reporting and assist with sales forecasting as required.

Skills

Sales experience

Customer service

Tools

CRM systems

Job description

Coolabah Turf, the award-winning grower and supplier of premium instant turf, is expanding our team and we want you to be a part of it!

If you're a professional, positive, and motivated individual with a passion for sales, people, and delivering exceptional customer care, we want to hear from you. Join us and contribute to our vibrant Coolabah Team!

In this role, you'll report directly to the Vic Sales Manager and be instrumental in converting incoming enquiries—whether online, by phone, or in person—into successful sales. You'll need to quickly understand customer needs and provide expert advice on our products and services to suit their individual needs. Key responsibilities include prompt follow-up, precise reporting, and rapid responses.

Previous experience in sales and/or retail customer service, together with experience using CRM systems and workflows, will be highly regarded. However, we are also interested in applicants who have the right attitude and potential to develop in the role.

Traineeship opportunity: For the right candidate, this position may be offered as a traineeship, combining practical, on-the-job experience with formal learning and development. This is a great opportunity for someone who is keen to begin or build a career in sales and customer service. If you are a confident communicator, enjoy helping people and are willing to learn, we encourage you to apply even if you do not yet have extensive experience.

If you're eager for a new challenge and excited about working in a supportive, dynamic, and fast-paced environment, we encourage you to apply. Product training and ongoing professional development will be provided. Employment conditions and remuneration will reflect the successful candidate's skills, experience and, where applicable, traineeship arrangements.

Join Coolabah Turf today and take the next step in your career with us!