TSPV-Cleared ITSM & Asset BA — Discovery Lead

Showtime Consulting; Australian Capital Territory; On-site; AUD 90,000 - 120,000; Full time

Job summary

Showtime Consulting is seeking an experienced Business Analyst with a current TSPV security clearance to lead end-to-end scoping for ITSM and Asset Management capabilities in a highly secure environment. You will engage stakeholders, facilitate discovery workshops, and translate business needs into detailed, implementation-ready requirements.

You will map current and future-state processes, identify gaps and dependencies, and develop a comprehensive BRD as the blueprint for delivery, leveraging

Qualifications

• TSPV clearance required.
• Strong knowledge of ITSM and Asset Management processes.
• ITIL principles familiarity preferred.
• Excellent requirements elicitation and documentation skills.

Responsibilities

• Lead end-to-end discovery and requirements gathering for ITSM and Asset Management capabilities.
• Map as-is and to-be processes and identify gaps.
• Facilitate discovery workshops and elicitation sessions with stakeholders.
• Document detailed business, functional and operational requirements.
• Produce an implementation-ready BRD for delivery teams.

Skills

TSPV clearance

ITSM

Asset Management

BRD drafting

Workshop facilitation

Requirements elicitation

Stakeholder engagement

Process mapping

Job description

Showtime Consulting is seeking an experienced Business Analyst with a current TSPV security clearance to lead end-to-end scoping for ITSM and Asset Management capabilities in a highly secure environment. You will engage stakeholders, facilitate discovery workshops, and translate business needs into detailed, implementation-ready requirements.

You will map current and future-state processes, identify gaps and dependencies, and develop a comprehensive BRD as the blueprint for delivery, leveraging