Security-Cleared Business Analyst: ITSM & Asset Mgmt

Showtime Consulting Pty Ltd; Australia; Hybrid; AUD 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

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Zusammenfassung

Showtime Consulting Pty Ltd is seeking an experienced Business Analyst with a current TSPV security clearance to lead the end-to-end scoping of ITSM and Asset Management capabilities within a highly secure environment. You will engage stakeholders across the organisation, facilitate discovery workshops, and translate business and technical needs into detailed, implementation-ready requirements and BRDs.

The role requires strong ITSM/Asset Management knowledge, ITIL principles, and excellent

Qualifikationen

• Current TSPV security clearance is mandatory.
• Experience as a Business Analyst within ITSM, Asset Management or enterprise technology environments.
• Strong understanding of IT Service Management and Asset Management processes.
• Strong knowledge of ITIL principles and practices.
• Proven experience leading requirements gathering and discovery activities.
• Experience facilitating stakeholder workshops and requirements elicitation sessions.
• Demonstrated experience producing detailed, high-quality Business Requirements Documents.
• Strong experience developing as-is and to-be process maps.
• Experience conducting gap analysis and identifying business and technical dependencies.
• Ability to translate complex requirements into clear, implementation-ready documentation.
• Excellent stakeholder engagement, communication and documentation skills.

Aufgaben

• Lead end-to-end discovery and requirements gathering for ITSM and Asset Management capabilities.
• Conduct comprehensive stakeholder mapping across business and technology areas.
• Plan and facilitate discovery workshops and requirements elicitation sessions.
• Gather and document detailed business, functional and operational requirements.
• Produce a comprehensive, implementation-ready Business Requirements Document (BRD).
• Document and analyse as-is and to-be processes.
• Identify functional gaps, technical dependencies and opportunities for improvement.
• Translate complex business and technical needs into clear, structured requirements.
• Establish alignment across business units and key stakeholder groups.
• Maintain requirements traceability and ensure requirements are sufficiently detailed to support implementation.
• Work closely with business stakeholders, technical teams and SMEs throughout discovery and scoping.

Kenntnisse

TSPV clearance

ITSM expertise

Asset Management

ITIL knowledge

Requirements elicitation

Stakeholder engagement

Documentation

Jobbeschreibung

Showtime Consulting Pty Ltd is seeking an experienced Business Analyst with a current TSPV security clearance to lead the end-to-end scoping of ITSM and Asset Management capabilities within a highly secure environment. You will engage stakeholders across the organisation, facilitate discovery workshops, and translate business and technical needs into detailed, implementation-ready requirements and BRDs.

The role requires strong ITSM/Asset Management knowledge, ITIL principles, and excellent