TSPV-Cleared Business Analyst — ITSM & Asset Mgmt

Showtime Consulting Pty Ltd; Canberra; Vor Ort; AUD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Competitive compensation & benefits

Strong team culture

Career growth opportunities

Zusammenfassung

Showtime Consulting Pty Ltd is seeking an experienced Business Analyst with a current TSPV security clearance to lead end-to-end scoping of ITSM and Asset Management capabilities within a highly secure environment in Canberra. You will engage stakeholders, run discovery workshops, and translate business needs into detailed, implementation-ready requirements.

You'll map current and future-state processes, document BRDs, and ensure traceability throughout delivery.

Qualifikationen

• Current TSPV security clearance is mandatory.
• Experience as a Business Analyst within ITSM, Asset Management or enterprise technology environments.
• Strong understanding of ITSM and Asset Management processes.
• Strong knowledge of ITIL principles and practices.
• Proven experience leading requirements gathering and discovery activities.
• Experience facilitating stakeholder workshops and requirements elicitation sessions.
• Demonstrated experience producing detailed, high-quality Business Requirements Documents.
• Strong experience developing as-is and to-be process maps.
• Experience conducting gap analysis and identifying dependencies.
• Ability to translate complex requirements into clear, implementation-ready documentation.
• Excellent stakeholder engagement, communication and documentation skills.

Aufgaben

• Lead end-to-end discovery and requirements gathering for ITSM and Asset Management capabilities.
• Conduct comprehensive stakeholder mapping across business and technology areas.
• Plan and facilitate discovery workshops and requirements elicitation sessions.
• Gather and document detailed business, functional and operational requirements.
• Produce a comprehensive, implementation-ready Business Requirements Document (BRD).
• Document and analyse as-is and to-be processes.
• Identify functional gaps, technical dependencies and opportunities for improvement.
• Translate complex business and technical needs into clear, structured requirements.
• Establish alignment across business units and key stakeholder groups.
• Maintain requirements traceability and ensure requirements are sufficiently detailed to support implementation.
• Work closely with business stakeholders, technical teams and SMEs throughout discovery and scoping.

Kenntnisse

TSPV security clearance

Business Analyst experience

ITSM knowledge

ITIL knowledge

Requirements elicitation

Workshop facilitation

BRD documentation

Stakeholder engagement

Process mapping (as-is/to-be)

Jobbeschreibung

Showtime Consulting Pty Ltd is seeking an experienced Business Analyst with a current TSPV security clearance to lead end-to-end scoping of ITSM and Asset Management capabilities within a highly secure environment in Canberra. You will engage stakeholders, run discovery workshops, and translate business needs into detailed, implementation-ready requirements.

You'll map current and future-state processes, document BRDs, and ensure traceability throughout delivery.