Business Analyst - PV HA
ShowTime Consulting
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Showtime Consulting Pty Ltd is seeking an experienced Business Analyst with a current TSPV security clearance to lead end-to-end scoping of ITSM and Asset Management capabilities within a highly secure environment in Canberra. You will engage stakeholders, run discovery workshops, and translate business needs into detailed, implementation-ready requirements.
You'll map current and future-state processes, document BRDs, and ensure traceability throughout delivery.
Qualifications
- Current TSPV security clearance is mandatory.
- Experience as a Business Analyst within ITSM, Asset Management or enterprise technology environments.
- Strong understanding of ITSM and Asset Management processes.
- Strong knowledge of ITIL principles and practices.
- Proven experience leading requirements gathering and discovery activities.
- Experience facilitating stakeholder workshops and requirements elicitation sessions.
- Demonstrated experience producing detailed, high-quality Business Requirements Documents.
- Strong experience developing as-is and to-be process maps.
- Experience conducting gap analysis and identifying dependencies.
- Ability to translate complex requirements into clear, implementation-ready documentation.
- Excellent stakeholder engagement, communication and documentation skills.
Responsibilities
- Lead end-to-end discovery and requirements gathering for ITSM and Asset Management capabilities.
- Conduct comprehensive stakeholder mapping across business and technology areas.
- Plan and facilitate discovery workshops and requirements elicitation sessions.
- Gather and document detailed business, functional and operational requirements.
- Produce a comprehensive, implementation-ready Business Requirements Document (BRD).
- Document and analyse as-is and to-be processes.
- Identify functional gaps, technical dependencies and opportunities for improvement.
- Translate complex business and technical needs into clear, structured requirements.
- Establish alignment across business units and key stakeholder groups.
- Maintain requirements traceability and ensure requirements are sufficiently detailed to support implementation.
- Work closely with business stakeholders, technical teams and SMEs throughout discovery and scoping.
Skills
Job description
Why Showtime
At Showtime Consulting, we don’t just build ultra-secure cloud solutions—we enable organisations to thrive in the most challenging high-threat environments. If you’re truly passionate about innovation, security, and making a real impact, you’re in the right place.
We deliver security where it matters most—protecting national infrastructure, defence, and mission-critical operations. Our solutions are trusted by leading organisations, and our team is at the forefront of innovation in ultra-secure cloud and cross-domain security.
Our people are specialists in secure cloud, defence technology, and insider risk mitigation. We thrive in high-stakes environments, where cybersecurity isn’t just a requirement—it’s mission-critical. If you’re ready to contribute to industry-leading projects and grow in a company that values trust, innovation, and resilience, explore our open roles today.
Explore Our Current Opportunities And Find A Role That Matches Your Expertise.
ACT
Company Description
Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology solutions across cloud, infrastructure, cybersecurity, business applications, and digital transformation programs.
We partner with government and enterprise organisations to build high-performing technology teams that deliver scalable, efficient, and future-ready business solutions.
The Role
We are seeking an experienced Business Analyst with a current TSPV security clearance to lead the end-to-end scoping of IT Service Management (ITSM) and Asset Management (AM) capabilities within a highly secure environment.
This role will be responsible for engaging stakeholders across the organisation, facilitating discovery workshops and translating business and technical needs into clear, detailed and implementation-ready requirements.
You will map current and future-state processes, identify functional gaps and technical dependencies, and develop a comprehensive Business Requirements Document (BRD) that provides a clear blueprint for the delivery of ITSM and Asset Management capabilities.
The successful candidate will bring strong knowledge of ITSM, Asset Management and ITIL principles, combined with excellent requirements elicitation, process analysis, stakeholder engagement and documentation skills.
Key Responsibilities
- Lead end-to-end discovery and requirements gathering for ITSM and Asset Management capabilities.
- Conduct comprehensive stakeholder mapping across business and technology areas.
- Plan and facilitate discovery workshops and requirements elicitation sessions.
- Gather and document detailed business, functional and operational requirements.
- Produce a comprehensive, implementation-ready Business Requirements Document (BRD).
- Document and analyse as-is and to-be processes.
- Identify functional gaps, technical dependencies and opportunities for improvement.
- Translate complex business and technical needs into clear, structured requirements.
- Establish alignment across business units and key stakeholder groups.
- Maintain requirements traceability and ensure requirements are sufficiently detailed to support implementation.
- Work closely with business stakeholders, technical teams and SMEs throughout discovery and scoping.
What You'll Need
- Current TSPV security clearance. This is a mandatory requirement.
- Demonstrated experience as a Business Analyst within ITSM, Asset Management or enterprise technology environments.
- Strong understanding of IT Service Management and Asset Management processes.
- Strong knowledge of ITIL principles and practices.
- Proven experience leading requirements gathering and discovery activities.
- Experience facilitating stakeholder workshops and requirements elicitation sessions.
- Demonstrated experience producing detailed, high-quality Business Requirements Documents.
- Strong experience developing as-is and to-be process maps.
- Experience conducting gap analysis and identifying business and technical dependencies.
- Ability to translate complex requirements into clear, implementation-ready documentation.
- Excellent stakeholder engagement, communication and documentation skills.
Preferred Skills
- ITIL certification or demonstrated practical experience applying ITIL frameworks.
- Experience supporting large-scale ITSM or Asset Management initiatives.
- Experience working across both business and technical delivery teams.
- Experience taking initiatives from early-stage discovery and scoping through to implementation
Culture
Essential for protecting sensitive information and ensuring the company's technology cannot be compromised.
Critical for building trust with stakeholders and maintaining ethical standards in all operations, especially in such sensitive sectors.
Necessary for staying ahead of technological advancements and threats, ensuring solutions are cutting-edge and effective.
Demonstrates dedication to the mission, the safety and security of clients' data, and the success of their operations.
Important for providing reliable and consistent service, which is crucial for defense and intelligence operations that depend on continuity and dependability.
Fuels the drive to excel, innovate, and overcome challenges. It's the emotional investment in the mission and the work, which can inspire teams and lead to exceptional outcomes.
Know someone looking for their next career move? At Showtime Consulting , we’re always on the lookout for top talent. If you refer a friend or colleague who successfully secures a role with us, we’ll reward you with a $500 voucher as a thank-you.
How It Works:
- Submit a Referral – Fill out our quick referral form with your details and your friend’s contact information.
- We Connect – Our recruitment team will reach out to them to discuss suitable opportunities.
- They Get Hired – If your referral successfully lands a role through Showtime Consulting, you get rewarded!
Protecting Operations in Hostile and Sensitive Environments
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
