Tree Risk Inspector & Customer Service Specialist

City of Ballarat; Ballarat; On-site; AUD 72,000 - 76,000; Full time

Benefits offered by this job

Learning & development

Flexible work policies

Employee benefits

MyWellbeing initiatives

Job summary

City of Ballarat is seeking a permanent full-time Tree Inspector to action customer service requests relating to Council trees that present risks to the community, private infrastructure or assets. The role involves detailed tree assessment, defect identification, reporting and creating jobs, with a focus on professional and timely responses to residents.

You will need a Victorian driver’s license, strong communication skills, and arboriculture certification with field experience.

Qualifications

• Current Victorian driver's license.
• Strong interpersonal and communication skills.
• Ability to inspect tree conditions and defects.
• Arboriculture certification and field experience.
• Knowledge of asset management systems and data registers.

Responsibilities

• Action customer service requests related to trees.
• Conduct detailed tree assessments and defect identifications.
• Prepare reports and create work orders.
• Respond professionally to community tree requests.

Skills

Interpersonal skills

Communication

Team collaboration

Arboriculture certification

Field experience

Tools

Asset management software

Data registers

Job description

City of Ballarat is seeking a permanent full-time Tree Inspector to action customer service requests relating to Council trees that present risks to the community, private infrastructure or assets. The role involves detailed tree assessment, defect identification, reporting and creating jobs, with a focus on professional and timely responses to residents.

You will need a Victorian driver’s license, strong communication skills, and arboriculture certification with field experience.