Travel Distribution Connectivity Specialist

Flight Centre Travel Group; Queensland; Hybride; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Staff Discounts

Travel Discounts

Career opportunities

Learning & Development

Résumé du poste

Flight Centre Travel Group is seeking a Distribution Connectivity Specialist to connect and maintain land product distributions across key platforms and supplier integrations. You’ll work with internal teams, suppliers, and technical stakeholders to ensure accurate and reliable product connectivity.

Based in Australia, you’ll handle API connections, troubleshoot complex integration issues, and drive improvements using tools like Postman, Splunk, Salesforce, HotelHub and Central/TravelBox.

Qualifications

• Minimum 4 years' travel industry experience in distribution, systems support, or a related technical environment.
• Experience troubleshooting and resolving complex connectivity or integration issues.
• Experience with APIs, channel managers, or distribution connectivity platforms.
• Experience using systems such as Postman, Splunk, Salesforce, HotelHub, and Central/TravelBox.
• Strong stakeholder management and relationship-building skills.
• Advanced verbal and written communication skills.
• Ability to manage competing priorities and perform under pressure.

Responsabilités

• Respond to and resolve connectivity queries within SLA timeframes, prioritising multiple requests.
• Establish, test, and maintain reliable API and channel manager connections for land products.
• Collaborate with suppliers, connectors, channel managers, and internal technical partners on connectivity.
• Take ownership of connectivity issues from identification through to resolution.
• Coordinate with internal and external stakeholders when issues sit outside direct control.
• Operate across connection management systems and tools including Postman, Splunk, HotelHub, Central/TravelBox, and Salesforce.
• Monitor and maintain connectivity performance to ensure product availability remains accurate and reliable.
• Build strong relationships with stakeholders and act as a trusted point of contact for connectivity support.
• Stay current with industry trends, emerging technologies, and best practices.
• Utilise AI-assisted tools and technologies to improve analysis, efficiency, and quality.
• Support continuous improvement initiatives that strengthen operational effectiveness and competitive advantage.

Connaissances

API integration

Connectivity troubleshooting

Stakeholder management

Technical documentation

Team collaboration

Time management

Outils

Postman

Splunk

Salesforce

HotelHub

Central/TravelBox

Description du poste

Flight Centre Travel Group is seeking a Distribution Connectivity Specialist to connect and maintain land product distributions across key platforms and supplier integrations. You’ll work with internal teams, suppliers, and technical stakeholders to ensure accurate and reliable product connectivity.

Based in Australia, you’ll handle API connections, troubleshoot complex integration issues, and drive improvements using tools like Postman, Splunk, Salesforce, HotelHub and Central/TravelBox.