Travel Distribution API & Connectivity Lead

Global Supply; Brisbane; Sur place; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Travel discounts

Learning opportunities

Career growth

Résumé du poste

Flight Centre Travel Group Australia is seeking a Distribution Connectivity Specialist to connect and maintain land product distribution across key platforms. The role involves resolving connectivity queries, testing API connections, and collaborating with suppliers and internal teams to ensure accurate product connectivity.

The ideal candidate has 4+ years in travel distribution or technical support, strong stakeholder management, and excellent communication skills.

Qualifications

• Minimum 4 years' travel industry experience in distribution, systems support, or a related technical environment.
• Experience troubleshooting and resolving complex connectivity or integration issues.
• Demonstrated experience working with APIs, channel managers, or distribution connectivity platforms.
• Experience using systems such as Postman, Splunk, Salesforce, HotelHub, and Central/TravelBox.
• Strong stakeholder management and relationship-building skills.
• Advanced verbal and written communication skills.
• Strong problem-solving and analytical capability.

Responsabilités

• Respond to and resolve incoming connectivity queries within SLA timeframes.
• Establish, test, and maintain API and channel manager connections for land products.
• Collaborate with suppliers, connectors, channel managers, and internal partners to ensure connectivity.
• Own connectivity issues from identification to resolution.
• Coordinate with stakeholders to drive outcomes when issues extend beyond the team.
• Operate across connection management systems and tools (Postman, Splunk, HotelHub, Central/TravelBox, Salesforce).
• Monitor connectivity performance to ensure product availability remains accurate and reliable.
• Build relationships with stakeholders as the trusted connectivity contact.
• Stay current with industry trends and best practices.
• Utilise AI-assisted tools to improve analysis and efficiency.
• Support continuous improvement initiatives to strengthen operations.

Connaissances

APIs

Channel managers

Stakeholder management

Communication skills

Problem solving

Analytical skills

Outils

Postman

Splunk

Salesforce

HotelHub

Central/TravelBox

Description du poste

Flight Centre Travel Group Australia is seeking a Distribution Connectivity Specialist to connect and maintain land product distribution across key platforms. The role involves resolving connectivity queries, testing API connections, and collaborating with suppliers and internal teams to ensure accurate product connectivity.

The ideal candidate has 4+ years in travel distribution or technical support, strong stakeholder management, and excellent communication skills.