AU Distribution Connectivity Specialist — API & Channel Masters

Flight Centre Travel Group; Brisbane; À distance; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Travel discounts

LinkedIn Learning access

Learning & development pathway

Great Place To Work culture

Résumé du poste

Flight Centre Travel Group seeks a Distribution Connectivity Specialist to connect and maintain land product distribution across key platforms. You will work with suppliers, channel managers, and internal partners to ensure accurate, reliable connectivity and product availability.

The role requires 4+ years in travel distribution, API troubleshooting, and strong stakeholder skills. Based in Australia, with opportunities across major cities and some out-of-hours work as needed.

Qualifications

• 4+ years travel industry experience in distribution, systems support, or a related technical environment.
• Experience troubleshooting and resolving complex connectivity or integration issues.
• Demonstrated experience with APIs, channel managers, or distribution connectivity platforms.
• Experience using systems such as Postman, Splunk, Salesforce, HotelHub, and Central/TravelBox.
• Strong stakeholder management and relationship-building skills.

Responsabilités

• Respond to and resolve connectivity queries within SLA timeframes.
• Establish, test, and maintain API and channel manager connections for land products.
• Collaborate with suppliers, connectors, channel managers, and internal partners to ensure connectivity.
• Own connectivity issues from identification to resolution.
• Coordinate with stakeholders to drive outcomes when issues are outside direct control.
• Operate connection management tools like Postman, Splunk, HotelHub, Central/TravelBox, and Salesforce.
• Monitor connectivity performance to ensure product availability remains accurate.
• Build relationships with stakeholders as a trusted connectivity contact.
• Stay updated with industry trends and best practices.
• Utilise AI-assisted tools to improve analysis, efficiency, and quality.
• Support continuous improvement initiatives for operational effectiveness.

Connaissances

API troubleshooting

Stakeholder management

Analytical thinking

Problem solving

Communication skills

Outils

Postman

Splunk

Salesforce

HotelHub

Central/TravelBox

Description du poste

Flight Centre Travel Group seeks a Distribution Connectivity Specialist to connect and maintain land product distribution across key platforms. You will work with suppliers, channel managers, and internal partners to ensure accurate, reliable connectivity and product availability.

The role requires 4+ years in travel distribution, API troubleshooting, and strong stakeholder skills. Based in Australia, with opportunities across major cities and some out-of-hours work as needed.