Trauma-Informed Training & Quality Specialist

DVConnect; Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

NFP salary packaging

Employee Assistance Program

Wellbeing incentives

Inclusive workplace

Job summary

DVConnect seeks a Practice Excellence - Quality and Training Specialist to lead DFSV-focused training for external stakeholders, delivered via eLearning, in-person and virtual formats. You will design trauma-informed programs, support quality with audits, and mentor practitioners during onboarding and development.

You will hold a tertiary qualification in related fields, with experience in social services and knowledge of Queensland DFSV frameworks.

Qualifications

• Tertiary qualification in learning and development or clinical practice (social work, human services, psychology).
• Certificate IV in Training and Assessment desirable.
• Knowledge of Queensland DFSV legislations and best practices.

Responsibilities

• Develop and deliver DFSV-focused training for external stakeholders via eLearning, in-person and virtual formats.
• Research, design and facilitate trauma-informed training aligned with best practice standards.
• Support service quality through regular audits, quality reviews and constructive feedback.
• Identify and address training and mentoring needs for individuals and groups.

Skills

Trauma-informed training

Stakeholder engagement

Coaching & mentoring

Quality audits

Education

Tertiary qualification in learning & development or clinical practice

Certificate IV in Training and Assessment (desirable)

Job description

DVConnect seeks a Practice Excellence - Quality and Training Specialist to lead DFSV-focused training for external stakeholders, delivered via eLearning, in-person and virtual formats. You will design trauma-informed programs, support quality with audits, and mentor practitioners during onboarding and development.

You will hold a tertiary qualification in related fields, with experience in social services and knowledge of Queensland DFSV frameworks.