Trauma-Informed Crisis Counselor - On-Call 24/7

NSW Health; Blacktown; On-site; AUD 122,000 - 126,000; Full time

Job summary

NSW Health seeks a Crisis Support Counsellor within the Integrated Violence Prevention & Response Service (IVPRS) at Blacktown Community Health Centre. You will deliver crisis counselling and advocacy to those affected by sexual assault and domestic violence, enabling access to medical and forensic services and short-term psychosocial support.

You will work in a trauma-informed, culturally safe, multidisciplinary team, contributing to capacity-building and coordinated care across Western Sydney

Qualifications

• Tertiary qualification (minimum bachelor's degree) in Social Work, Psychology or Counselling.
• Eligibility for appropriate professional registration or association membership.
• Demonstrated counselling experience in complex trauma within Violence, Abuse & Neglect settings.
• Proven assessment, case management and counselling skills with children, young people and adults.
• Understanding intergenerational trauma and cultural safety; experience with culturally responsive services.
• Strong interpersonal, written and verbal communication; ability to collaborate with stakeholders.
• Knowledge of legal systems and procedures relating to violence, abuse and neglect.
• Current NSW Driver's License.

Responsibilities

• Deliver crisis counselling, advocacy, support and information to victims of sexual assault and domestic violence.
• Facilitate access to medical and forensic services while collaborating with key stakeholders.
• Provide short-term case management, risk assessment and psychosocial support.
• Participate in a 24-hour on-call roster.
• Contribute to integrated care through joint case management, referrals, consultation and capacity-building initiatives.

Skills

Interpersonal communication

Written communication

Verbal communication

Counselling

Case management

Trauma-informed practice

Education

Bachelor's degree in Social Work

Bachelor's degree in Psychology

Bachelor's degree in Counselling

Graduate Certificate in Human & Community Services (Interpersonal Trauma)

Tools

Current NSW Driver's License

Job description

NSW Health seeks a Crisis Support Counsellor within the Integrated Violence Prevention & Response Service (IVPRS) at Blacktown Community Health Centre. You will deliver crisis counselling and advocacy to those affected by sexual assault and domestic violence, enabling access to medical and forensic services and short-term psychosocial support.

You will work in a trauma-informed, culturally safe, multidisciplinary team, contributing to capacity-building and coordinated care across Western Sydney